American Express · 2 days ago
Senior Manager Marketing
American Express is a leading payments provider with a strong commitment to innovation and customer service. The Senior Manager, Growth Strategy – Performance & Reporting will oversee performance management processes, guide marketing investment decisions, and influence acquisition strategy while managing one analyst. This role requires strong strategic thinking and the ability to translate performance data into actionable insights.
Credit CardsFinanceFinancial ServicesPaymentsTravel
Responsibilities
Own and evolve the monthly forecast (R&O), annual Bottoms-Up Planning (BUP), and long-range planning processes, ensuring forecasting accuracy and alignment with strategic priorities
Oversee the creation and enhancement of Excel-based tools, dashboards, and reporting templates that improve efficiency and accuracy
Lead development of senior leadership presentations and monthly performance readouts, ensuring clarity and strategic relevance for senior audiences
Partner closely with channel leads, Global Investment Optimization (GIO), analytics partners, and other stakeholders to assess marketing performance, forecast future performance and identify growth opportunities
Proactively identify opportunities to improve forecasting accuracy, streamline reporting, and strengthen operational rigor across the organization
Translate complex performance data into clear, compelling insights that guide marketing investment decisions and inform acquisition strategy
Manage and develop one analyst, providing direction, clarity, and coaching
Qualification
Required
4+ years of experience in analytics, strategy, marketing performance, financial planning, or similar fields
High proficiency in Microsoft Excel
Strong strategic thinking skills with proven ability to translate performance data into impactful insights and clear narratives
Excellent communication skills at all levels of seniority, with ability to influence through effective storytelling
Demonstrated leadership capabilities, with experience driving clarity, alignment, and prioritization across large groups of stakeholders
Highly organized and comfortable managing multiple workstreams in a fast-paced environment
Bachelor's degree required
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Recent News
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