Robert Half · 5 days ago
Operations & Billing Administrator
Schenectady, NY, US
Full-time
Onsite
New Grad, Entry LevelRobert Half is seeking a detail-oriented and proactive Service + Billing Administrator to support their Service Department. This role plays a critical part in coordinating service operations, billing, customer communication, and administrative processes. The ideal candidate will serve as a key liaison between service technicians, office staff, accounting, and customers while ensuring accurate records and smooth day-to-day service workflows.
ConsultingHuman ResourcesRecruitingSecurity
Responsibilities
Process purchase orders and service billings accurately and timely
Coordinate closely with the Service Director regarding active and ongoing jobs
Follow up directly with customers regarding outstanding accounts receivable balances
Collaborate with accounting staff on vendor invoices related to service operations
Serve as the primary liaison between service technicians and office/administrative staff
Assist with monthly sales tax filings related to service activity
Review weekly service payroll for accuracy prior to HR processing
Draft preventative maintenance agreements and small job proposals
Assist with quote creation for both existing and prospective customers
Track preventative maintenance due dates and coordinate scheduling with technicians
Perform daily, weekly, and monthly maintenance of service records and documentation
Qualification
Required
Prior experience in service administration, billing, or office coordination
Strong communication skills with the ability to interact professionally with customers and internal teams
High attention to detail and strong organizational skills
Ability to manage multiple priorities in a fast-paced environment
Preferred
Proficiency with accounting or service management systems
Experience with Sage 300 CRE
Company
Robert Half
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Founded in 1948
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Keith Waddell
President and CEO
Paul Gentzkow
President and Chief Executive Officer, Talent Solutions
Recent News
EIN Presswire
2025-04-14
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