Ottawa University · 1 week ago
CRM Software Solutions Developer
United States
Full-time
Remote
Mid Level
3+ years expOttawa University, established in 1865, is a private liberal arts university in the United States. The CRM Software Solutions Developer will be responsible for the administration and optimization of the University's Salesforce platform, managing user accounts, maintaining data integrity, and developing customized solutions to streamline business processes.
Higher Education
Responsibilities
Manage daily operations, including setting up user accounts, roles, profiles, and permission sets to ensure secure and appropriate system access to Salesforce
Work within the Salesforce interface to design and implement customized elements such as custom objects, fields, page layouts, and record types
Develop and maintain workflows, validation rules, and approval processes to reduce manual data entry and streamline operations
Build and maintain insightful dashboards and reports that provide real-time visibility into key performance indicators (KPIs) for sales, marketing, and leadership teams
Oversee data hygiene by performing regular cleanups, managing duplicate records, and maintaining accurate data feeds between Salesforce and other internal systems
Coordinate and support the integration of Salesforce with external applications, plugins, and marketing automation platforms to ensure seamless data flow across the organization
Serve as the primary point of contact for resolving technical challenges, bug fixing, and providing ongoing support to internal users
Develop training materials and lead sessions for new and existing users to drive platform adoption and ensure the team utilizes the latest seasonal releases effectively
Other duties as assigned
Qualification
Required
Bachelor's Degree, Salesforce Certifications, or equivalent work experience required
3+ years of experience in Salesforce administration and development
Fosters an inclusive team environment and works well with cross-functional teams
Takes initiative to identify problems and discover ways to solve them with minimal supervision
Exhibits a natural leadership ability to organize members toward achieving organizational goals
Capable of triaging issues with a focus on identifying and prioritizing high-impact solutions
Prolonged periods of sitting. Must be able to lift 5-15 pounds at a time. Office building requires daily use of stairs. This position may require evening and weekend activities for certain events and meetings and periodic long hours depending upon business cycle and priorities
Company
Ottawa University
Ottawa University is a university focusing on liberal arts and having a good and fostering Christ-centered community.
51-200 employees
H1B Sponsorship
Ottawa University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
Craig Kispert
Vice President and Chief Financial Officer
Keith Johnson
Chief Operating Officer
Recent News
2025-03-29
Company data provided by crunchbase