Training Specialist - Insurance Operations jobs in United States
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Slide · 6 hours ago

Training Specialist - Insurance Operations

Slide is an innovation-driven company that values collaboration and creativity. They are seeking a Training Specialist to develop and deliver training programs for employees and independent agencies, translating complex insurance concepts into actionable content while ensuring regulatory compliance and training effectiveness.

Artificial Intelligence (AI)Financial ServicesInsuranceInsurTechProperty Insurance
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Growth Opportunities

Responsibilities

Develop and deliver instructor-led, virtual, and e-learning training for:
Employees (claims, underwriting, customer service, corporate functions)
Independent agencies and producers
Translate complex insurance products, underwriting guidelines, and operational requirements into clear, actionable training content
Facilitate onboarding and role-based training for new hires and newly appointed agencies/producers
Support training related to new products, pricing changes, system implementations, and process updates
Design and administer agency training programs aligned with underwriting appetite, risk selection standards, and operational expectations
Track agency training completion and support documentation needed for regulatory exams, audits, and carrier oversight
Manage training assignments, completion tracking, and reporting within the LMS or agency training platform
Maintain training curricula, schedules, and documentation for internal and external audiences
Produce completion and effectiveness reports for leadership, Compliance, and regulators
Collaborate with department leaders, Distribution, and Training leadership to identify training needs and performance gaps
Recommend training solutions that reinforce consistent execution and regulatory compliance
Support continuous improvement initiatives through targeted training interventions
Update training materials to reflect regulatory changes, underwriting updates, product changes, and system enhancements
Ensure consistency across employee and agency training content
Apply adult learning and instructional design best practices
Monitor the performance and progress of trainees during and after training, offering structured guidance and feedback
Collect feedback on sessions from attendees to use for future improvements to content and presentation
Develop and create training aids, as needed
Stay up to date with industry trends, regulations, and best practices related to P&C insurance
Perform other duties as assigned

Qualification

P&C insurance knowledgeInstructional designTraining developmentLMS managementData analysisMS Office proficiencyFacilitation skillsPresentation skillsOrganizational skillsInterpersonal skillsAdaptabilityCritical thinking

Required

Bachelor's degree in Education, Instructional Design, Human Resources, Insurance or related field
Minimum 4 years' experience supporting P&C insurance operations and/or agency distribution models
Minimum 3 years' experience in training, learning & development, or operational instruction
Strong facilitation and presentation skills
Strong knowledge of Property & Casualty insurance principles, products, and operations
Proficiency in using instructional design tools and e-learning platforms
Excellent organizational skills and attention to detail
Analytical mindset to assess training effectiveness and make data-driven improvements
Ability to adapt to changing environments and adjust training strategies accordingly
Strong interpersonal skills to collaborate effectively with diverse teams and individuals
Ability to think critically and objectively
Proficient in MSO/365 applications such as Microsoft Teams, SharePoint, Word, Excel, PowerPoint, and Outlook
Desire to live Slide's Core Values

Preferred

Professional certifications in instructional design/adult learning or within the insurance industry (e.g., CPCU, AIC)

Benefits

Comprehensive and affordable benefits package
Lifestyle Spending Account

Company

Slide is a technology-enabled insurance company that makes it easy for modern consumers to choose the right coverage for their unique needs and budgets.

Funding

Current Stage
Public Company
Total Funding
$770M
Key Investors
Regions Bank
2025-06-18IPO
2025-05-14Debt Financing· $250M
2024-06-27Debt Financing· $175M

Leadership Team

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Bruce Lucas
Founder, CEO
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Company data provided by crunchbase