The Galman Group · 1 month ago
Community Manager
Philadelphia,PA,US
Full-time
Onsite
Mid LevelThe Galman Group is seeking two sensational full-time Community Managers to join their team. The Community Manager is accountable for all property operations, managing resources to maximize occupancy levels and property values.
Commercial Real EstateReal EstateReal Estate Investment
Responsibilities
Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments
In conjunction with the regional manager, the manager will assist in formulation of budgets for each upcoming calendar year. The manager is responsible for staying within the established budget guidelines throughout the year
Ensures that all rents are collected when due, and posted in a timely manner. Makes sure that all bank deposits are made immediately and deposits are reported to the corporate office on a daily basis
Performs evictions, utility cut-offs and landlord liens as required on delinquent rents
Provides constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance. Manager is responsible for approving and submitting all invoices to corporate office for payment in accordance with the company purchasing policies
Trains, motivates, supervises, and hires and terminates (in conjunction with Regional Manager/Upper Management) all on-site staff in order to achieve operational goals of assigned property. This includes new employee indoctrination, annual performance reviews, review and approval of timesheets via paylocity, instructing and advising on-site staff of employee procedures and guidelines
Conducts on-going training with office staff; e.g., leasing paperwork, workplace safety, and any other type of training that may be needed on a daily basis
Ensures that lease files are complete and that completion of leases is being executed properly
Responsible for office opening on schedule, condition of office and model apartments
Attends scheduled corporate management meetings, usually held semi-annually at the VFTN
Maintains records on all aspects of management activity on a daily, weekly and monthly basis. Submits required reports to corporate office on a regular basis
Maintains positive customer service attitude
Makes periodic inspections with residents of move-in/move-outs
Reviews all notices to vacate to determine the cause of the move-out
Initiates and implements policies/procedures to maintain resident communications; e.g., complaints, service requests, etc
Physically walks and inspects property on a regular basis; Verifies condition of vacant apartments
Updates the board indicating vacancy status on a regular basis. Coordinates with maintenance and makeready staff to ensure timely recondition of apartments after move-out
Monitors and schedules all maintenance activities
Conducts market surveys monthly and provides trend report information. Shops competition and is aware of neighborhood market conditions
Welcomes and shows property to prospective new residents. Also, handles incoming phone calls from prospective new residents and completes appropriate paperwork
Maintains awareness of market/industry conditions and trends via trade publications, professional organizations, etc
Reports all liability and property incidents to the corporate office immediately. Ensures that all workers' compensation claims are reported and proper paperwork is completed
Manager completes any pertinent safety checklists with maintenance staff
Performs any additional duties or tasks as assigned by the Regional Manager
Qualification
Required
High School Diploma or Equivalent
Strong Customer Service and Sales Skills
Must be able to work in a fast-paced and customer service-oriented environment
Understanding of computer systems, web applications and software
Performs duties under pressure and meets deadlines in a timely manner
Works as part of a team, as well as completes assignments independently
High degree of flexibility with the ability to work independently
Excellent organizational, presentation, interpersonal, written and oral communication skills
Proven ability to engage quickly with individuals in an outgoing, friendly manner, and build and maintain relationships with business leaders
Preferred
College Degree or Coursework Desirable
Prior Property Management Experience Preferred
Certified Apartment Manager (CAM) Preferred but Not Required
Company
The Galman Group
The Galman Group is a premier property management company dedicated to Creating Great Places to Live across the Delaware Valley.
Founded in 1980
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Samuel M. Goldstein
Board Member
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