Credit Collection Specialist I-IV jobs in United States
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Washington Trust Bank · 1 week ago

Credit Collection Specialist I-IV

positionSpokane, WA
timeFull-time
remoteHybrid
seniorityEntry, Mid Level
money$20.67/hr - $31.03/hr

Washington Trust Bank is a financial institution seeking a Credit Collection Specialist to manage the collection of past due consumer debts. The role involves contacting delinquent customers, recommending resolutions, and participating in compliance and risk management duties.

FinanceFinancial Services
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Contacts delinquent customers by phone, email, text and mail to determine reason for delinquency and to attempt to resolve the delinquency
Recommends resolutions to include loss mitigation, charge offs, and legal action
Works in the recovery of bad debt and charged off loans
Has strong knowledge of loan documents, and a clear understanding of default and the remedies available to cure
Participates in special projects or duties as assigned
Performs compliance and risk management duties as required or assigned

Qualification

Bankruptcy law knowledgeReal estate law knowledgeCivil law knowledgeLoan document understandingLegal terminology understandingCommunication skillsTeam playerIndependent workEffective listening

Required

Knowledge of, or ability to learn bankruptcy law, real estate law, and civil law
Ability to communicate effectively with attorneys as an advocate for the bank when dealing with attorneys for the bank and for the customer
Ability to understand basic legal terms and concepts
Ability to understand appraisals/BPO's/Collateral valuations
Ability to understand bank loan documents and legal terminology contained therein so that the rights of the bank are protected in legal matters
Knowledge of, or ability to learn applicable rules and regulations
Ability to communicate and listen effectively with customers across all methods of communication
Ability to work as a team player with collections team and work closely with all department staff
Ability to work independently, exercising sound judgment and adhering to approval authority guidelines

Benefits

Health
Financial
Retirement
Work/Life Benefits

Company

Washington Trust Bank

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Washington Trust Bank is an banking, money, advice, financial, wealth, and investment provider.
dateFounded in 1902
location
Spokane, Washington, USA
people-size1001-5000 employees
web-link
http://www.watrust.com

H1B Sponsorship

Washington Trust Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Jack Heath
Chief Executive Officer
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Recent News

PR Newswire
Cal Raleigh teams up with Washington Trust Bank
2025-11-05
PR Newswire
W.T.B. Financial Corporation Announces Share Repurchase Authorization
2025-10-07
PR Newswire
W.T.B. Financial Corporation Declares Common Shareholder Dividend
2025-08-27
Company data provided by crunchbase