TEKsystems · 15 hours ago
Desktop Support Engineer
Hollywood, FL
Contract
Hybrid
Mid, Senior Level
$40/hr - $50/hr
4+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Desktop Support Engineer to support and enhance enterprise gaming systems. This role involves system ownership, hands-on engineering, and collaboration with vendors to ensure the smooth operation of gaming and arcade systems.
Information Technology
Responsibilities
Serve as the product engineer for gaming and arcade systems
Support system upgrades, enhancements, new builds, and lab environments
Own application maintenance, roadmaps, and trend analysis
Lead system integration testing
Participate in and support User Acceptance Testing
Test and certify version updates from vendors
Handle L4 escalations routed to the product team
Monitor applications proactively to prevent issues
Collaborate with internal teams to resolve complex problems
Coordinate with third-party vendors on application support
Communicate effectively across teams and project stakeholders
Support project timelines and deliverables
Qualification
Required
Bachelor's degree
4–5 years of professional IT experience
Proven ability to lead, mentor, facilitate discussions, and communicate clearly
Systems analysis
Strong self‑motivation and ownership mindset
Understanding of project management fundamentals
Excellent team communication
Creative problem‑solving
Proactive application monitoring
SQL: Ability to run queries, pull data, and troubleshoot
Windows Server: Experience with Windows Server 2012–2022
Network Troubleshooting: Fundamentals of application‑level networking and cable management
Vendor Management: Coordinating with external application vendors
Preferred
Experience with gaming or casino systems
Exposure to large‑scale enterprise environments
Some project management experience
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase