HIGH COUNTRY BEHAVIORAL HEALTH · 16 hours ago
Office Assistant
Idaho Falls, ID
Part-time
Onsite
New Grad, Entry LevelHigh Country Behavioral Health is a non-profit organization dedicated to providing affordable access to life-changing behavioral services in rural communities. The Office Assistant will be the first point of contact for clients, ensuring they receive prompt access to care while managing administrative workflows and supporting the clinical team.
Health CareHospitalMedical
Responsibilities
Professionally, courteously, and warmly receive and greet all clients and caregivers during intake and throughout their visits
Prioritize the daily schedule prep to maintain a productive workflow, ensuring clients' needs are addressed efficiently
Assist patients during checkout, accurately collect co-payments, and ensure all follow-up treatment is properly scheduled
Maintain a clean, tidy, and organized workspace, front office, and patient waiting areas throughout the day
Strictly comply with HIPAA standards and maintain the highest level of confidentiality in all patient interactions
Maintain accurate paper and electronic records, updating patient information promptly as needed
Record and verify client insurance information, assist in insurance pre-approvals to secure billable services, and complete/update deposit spreadsheets for daily processing
Relay information efficiently between patients and clinical staff, providing timely updates as necessary
Collaborate with external agencies to facilitate smooth patient referrals
Assist the HCBH Medical team by helping with the collection of Urinalysis (UA), cheek swabs, blood draws, pregnancy tests, and injections, as assigned
Qualification
Required
High School Diploma or Equivalent
Knowledge of state and federal regulations, policies, and procedures governing accounting, medical billing, and financial recordkeeping
Knowledge of general accounting principles and ability to produce, read and analyze financial reports
Proficient in Microsoft Office Products; knowledge and ability to operate various office equipment
Ability to maintain confidentiality, professionalism, and customer service in all interactions
Ability to solve practical problems and deal with a variety of variables
Ability to accurately manage and prioritize multiple tasks in a fast-paced environment
Successful completion of HCBH pre-employment screening and background check
Has the ability to communicate effectively orally and in writing
Benefits
Medical, Dental, Vision, Life Insurance
Competitive Salary
Retirement
Company
HIGH COUNTRY BEHAVIORAL HEALTH
High Country Behavioral Health provides behavioural healthcare services.
Founded in 1986
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jared Bingham
Chief Operating Officer
Company data provided by crunchbase