Caesars Entertainment · 4 months ago
Marketing Ops Representative - Part Time (Horseshoe Hammond)
Hammond, IN
Part-time
Onsite
New Grad, Entry Level
$19/hr - $19/hrCaesars Entertainment is a leading entertainment and gambling company, and they are seeking a Marketing Ops Representative to enhance customer engagement at Horseshoe Casino Hammond. The role involves greeting customers, managing rewards programs, and assisting with promotional events to ensure a positive experience for guests.
Food and Beverage
Responsibilities
Introduces the Caesars Rewards Tiered Card to new players, replaces lost cards for our guests
Ensures initial customer contact is courteous, informative, and thorough
Greets customers as a company representative and provides information concerning specific functions
Reviews player rating screens and issues complimentary in accordance with established complimentary issuance policies and procedures for restaurants, shows, etc
Updates and maintains customer information to accurately reflect customer profile
Enters new customer accounts when necessary
Assists at assigned special events and promotions by greeting and checking in guests
Issues promotional amenities or prizes, redeems coupons, maintains accurate records, banks and inventory control records, and other related duties as assigned by supervisor
Other duties as assigned
Qualification
Required
Introduces the Caesars Rewards Tiered Card to new players, replaces lost cards for our guests
Ensures initial customer contact is courteous, informative, and thorough
Greets customers as a company representative and provides information concerning specific functions
Reviews player rating screens and issues complimentary in accordance with established complimentary issuance policies and procedures for restaurants, shows, etc
Updates and maintains customer information to accurately reflect customer profile
Enters new customer accounts when necessary
Assists at assigned special events and promotions by greeting and checking in guests
Issues promotional amenities or prizes, redeems coupons, maintains accurate records, banks and inventory control records, and other related duties as assigned by supervisor
Other duties as assigned
Company
Caesars Entertainment
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S.
Founded in 1999
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Martin Logan
Chief Product and Technology Officer (CPO CTO)
Kenneth Fuchs
COO and Head of Sports
Recent News
ReviewJournal
2025-10-06
2025-10-03
2025-10-03
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