LaMar's Donuts and Coffee · 1 month ago
Accounts Receivable Manager / A/R Collections Manager
Denver, CO
Full-time
Onsite
Senior Level, Lead/Staff
$75K/yr - $110K/yr
8+ years expLaMar's Donuts and Coffee is seeking an experienced Accounts Receivable Manager / AR Collections Manager to lead and optimize all aspects of accounts receivable, billing, and collections operations. This role is critical to maintaining strong cash flow and ensuring accurate financial reporting across a growing, multi-entity organization.
E-CommerceFood and BeverageRestaurantsRetail
Responsibilities
Own the endtoend accounts receivable lifecycle, including invoicing, billing, cash application, reconciliations, and reporting
Ensure accuracy and integrity of the AR subledger and support timely monthend close
Develop, document, and continuously improve AR policies, procedures, and internal controls
Monitor AR aging, identify delinquent accounts, and implement corrective actions to reduce DSO
Ensure compliance with GAAP, internal policies, and applicable state and federal regulations
Lead all collections efforts, including customer/franchisee communication, escalation strategies, and payment negotiations
Implement structured followup processes and maintain detailed collection notes within ERP/accounting systems
Resolve billing disputes, payment discrepancies, and chargebacks in partnership with internal stakeholders
Prepare weekly and monthly collections reports, highlighting risk, trends, and recommended actions
Review and approve customer credit applications, credit limits, and payment terms
Partner with Sales, Operations, and Legal to manage credit exposure and mitigate risk
Recommend account holds, writeoffs, settlements, or payment plans based on financial analysis and company policy
Lead, coach, and develop AR and collections team members to drive performance and accountability
Establish and track KPIs such as DSO, cash receipts, CEI, and bad debt ratios
Foster strong crossfunctional collaboration to ensure alignment across departments
Produce AR aging reports, cash flow forecasts, and collection performance analytics
Analyze trends and recommend system, process, or policy improvements
Support internal and external audits by providing reconciliations, schedules, and supporting documentation
Qualification
Required
Bachelor's degree in Accounting, Finance, Business Administration, or related field
5-8 years of progressive AR and collections experience, including 2-3+ years in a supervisory or managerial role
Strong working knowledge of GAAP, credit risk management, and cash flow optimization
Preferred
Experience in multi-entity, franchise, construction, or service-based environments preferred
Proficiency with ERP/accounting systems (QuickBooks Enterprise, Sage Intacct, NetSuite, Microsoft Dynamics, or similar)
Experience with AR automation and collections platforms (Billtrust, HighRadius, Versapay, etc.) is a plus
Advanced Excel skills (pivot tables, lookups, reporting, analysis)
Proven leadership, communication, and negotiation abilities
High attention to detail and accuracy
Ability to prioritize, meet deadlines, and thrive in a fast-paced, growth-oriented environment
Professional, customer-focused approach with sound judgment and discretion
Benefits
Medical, Dental, and Vision Insurance
401(k) with company match
Paid Time Off (PTO) and Holidays
Performance-based bonus opportunities
Company
LaMar's Donuts and Coffee
LaMar's Donuts and Coffee is an e-store that retails cups, mugs, coffee bags, gift cards, hats, T-shirts, neon clocks, and blue totes.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase