Referral Management Coordinator jobs in United States
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USAJOBS · 11 hours ago

Referral Management Coordinator

USAJOBS is seeking a Referral Management Coordinator for the Bassett Army Community Hospital located at Fort Wainwright, Alaska. The role involves managing healthcare professional contacts, overseeing consult tracking, and educating staff and beneficiaries on procedures to ensure optimal healthcare outcomes.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
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Responsibilities

Maintain suspense database for contacting civilian healthcare professionals
Oversee consult tracking for all insurance beneficiaries through the entire cycle
Develop an electronic directory of healthcare resources for all beneficiaries programs
Educate staff, healthcare professionals and beneficiaries on the consult tracking procedures
Resolve enrollment issues with appropriate personnel
Notify staff of items requiring urgent attention for best healthcare outcomes
Perform investigations to resolve issues for authorization
Gather information to coordinate care

Qualification

Automated software systemHealth Care AdministrationHealth Care ManagementPublic HealthBusiness AdministrationCustomer ServiceAttention to DetailTeamworkDecision MakingInterpersonal Skills

Required

Current Civilian Employees of the Defense Health Agency (DHA)
Current Department of Defense (DOD) Civilian Employee (non-Army)
Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
Interagency Career Transition Assistance Plan
Land Management Workforce Flexibility Act
Military Spouses, under Executive Order (E.O.) 13473
Non-Appropriated Fund Instrumentality (NAFI)
Non-Department of Defense (DoD) Transfer
Office of Personnel Management (OPM) Interchange Agreement Eligible
Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
Priority Placement Program, DoD Retained Grade Preference Eligible
Reinstatement
Veterans Employment Opportunity Act (VEOA) of 1998
One year of specialized experience which includes assisting patients with basic inquiries; utilize an automated software system to input or retrieve data; and maintaining files and/or folders
One full year of graduate level education in a field directly related to the work of the position, such as Health Care Administration, Health Care Management, Public Health, Business Administration or similar field of study
A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%
Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06)
If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program

Benefits

Cost of Living Allowance (COLA) in addition to the base salary

Company

USAJOBS

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USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.

Funding

Current Stage
Late Stage
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