Hathway: Now Bounteous · 12 hours ago
Director, Martech (Multi-Solution)
Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. The Director of Marketing Technology will leverage deep expertise across the Adobe Experience Cloud to help enterprise B2B organizations modernize their marketing technology ecosystems and improve buyer engagement through data-driven strategies.
Internet
Responsibilities
Serve as a platform expert with a focus on the Adobe Experience Cloud:
Maintain subject-matter expertise across Adobe Experience Manager, Adobe Experience Platform, Journey Optimizer, Marketo Engage, and Customer Journey Analytics
Advise sales and client teams on new features and assist in strategic positioning for both B2B and B2C use cases
Support go-to-market efforts and Bounteous credibility in the marketplace:
Stay current on B2B and B2C marketing trends, including account-based experience (ABX), personalization at scale, and omnichannel orchestration
Identify and build packaged offerings and accelerators for demand generation, customer lifecycle marketing, CRM integration, and marketing operations maturity
Collaborate with platform partners on product advisory, integration frameworks, and co-innovation initiatives
Partner with client service and business development teams:
Strategize and architect scalable platform implementations across Adobe Experience Cloud for both buyer and consumer journeys
Lead client workshops, discovery sessions, demos, and executive presentations
Define technical requirements for data models, integrations, and automation that support lead, account, and customer lifecycle management
Drive marketing operations maturity and governance:
Define and operationalize MarTech governance models across Marketing, Sales, and IT
Establish best practices for data stewardship, consent management, and campaign orchestration
Guide clients in evolving their operating models toward connected revenue and experience ecosystems
Deliver measurable outcomes
Translate business goals into data-driven architectures that improve pipeline velocity, conversion, and customer lifetime value
Define KPIs and attribution frameworks linking marketing technology investment to revenue performance
Ensure CRM, CDP, and Customer Journey Analytics ecosystems work together to deliver unified reporting and actionable insights across both B2B and B2C journeys
Provide thought leadership in the marketing technology space
Contribute to Bounteous’s market presence as the go-to Adobe Experience Cloud partner for B2B and hybrid enterprises
Mentor internal teams and contribute to the development of best-practice frameworks, playbooks, and accelerators
Qualification
Required
Deep expertise across the Adobe Experience Cloud
Multi-solution architect and strategist who connects marketing technology to measurable pipeline and revenue impact
Ability to orchestrate both buyer and customer journeys
Experience in building scalable, data-driven capabilities that accelerate growth across business and consumer audiences
Strong understanding of enterprise B2B and B2C data and marketing technologies
Experience with scalable architectures and governance models
Ability to serve as a trusted advisor to clients and platform partners
Experience in optimizing buyer and customer engagement by effectively leveraging Adobe Experience Cloud solutions
Ability to identify and expand account opportunities
Experience in creating solutions that maximize customer and business value through marketing technology platforms
Ability to support partnerships with Adobe and other ecosystem partners
Promote and enforce awareness of key information security practices
Identify, assess, and report security risks
Understand and evaluate how data is stored, processed, or transmitted
Ensure data protection measures are integrated throughout the information lifecycle
Maintain subject-matter expertise across Adobe Experience Manager, Adobe Experience Platform, Journey Optimizer, Marketo Engage, and Customer Journey Analytics
Advise sales and client teams on new features and assist in strategic positioning for both B2B and B2C use cases
Stay current on B2B and B2C marketing trends
Identify and build packaged offerings and accelerators for demand generation, customer lifecycle marketing, CRM integration, and marketing operations maturity
Collaborate with platform partners on product advisory, integration frameworks, and co-innovation initiatives
Strategize and architect scalable platform implementations across Adobe Experience Cloud for both buyer and consumer journeys
Lead client workshops, discovery sessions, demos, and executive presentations
Define technical requirements for data models, integrations, and automation that support lead, account, and customer lifecycle management
Define and operationalize MarTech governance models across Marketing, Sales, and IT
Establish best practices for data stewardship, consent management, and campaign orchestration
Guide clients in evolving their operating models toward connected revenue and experience ecosystems
Translate business goals into data-driven architectures that improve pipeline velocity, conversion, and customer lifetime value
Define KPIs and attribution frameworks linking marketing technology investment to revenue performance
Ensure CRM, CDP, and Customer Journey Analytics ecosystems work together to deliver unified reporting and actionable insights across both B2B and B2C journeys
Contribute to Bounteous's market presence as the go-to Adobe Experience Cloud partner for B2B and hybrid enterprises
Mentor internal teams and contribute to the development of best-practice frameworks, playbooks, and accelerators
Preferred
10+ years of experience designing and implementing customer data and marketing technology solutions, with a strong focus on B2B demand generation, ABM, and cross-channel engagement
3+ years of experience at a digital-first, global delivery agency or consultancy
Deep consultative and client-facing expertise across B2B industries such as telecom, high technology, manufacturing, or financial services, with working knowledge of B2C personalization and lifecycle marketing
Strong understanding of Adobe Experience Cloud, including Adobe Experience Manager, Adobe Experience Platform, Journey Optimizer, Marketo Engage, and Customer Journey Analytics
Familiarity with CRM platforms (Salesforce, Dynamics), data lakes/warehouses (for example, Snowflake), and data orchestration tools common in enterprise ecosystems
Proven ability to define and operationalize MarTech Centers of Excellence, governance frameworks, and platform adoption models
Excellent communicator and influencer with the ability to build executive alignment and cross-functional consensus
Demonstrated success translating complex technical ecosystems into business outcomes tied to revenue growth, retention, and marketing effectiveness
Bachelor's or Master's degree in Computer Science, Marketing, or a related field (or equivalent work experience)
Company
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