Thrive Market · 15 hours ago
Director, People Operations (Fulfillment)
United States
Full-time
Remote
Director/Executive
$192K/yr - $222K/yr
10+ years expThrive Market is an online, membership-based market dedicated to making healthy and sustainable living accessible to everyone. The Director of People Operations Fulfillment will provide strategic HR expertise to oversee HR operations across fulfillment centers, ensuring compliance and fostering a positive work environment.
BeautyE-CommerceGroceryHealth CareRetailShopping
Responsibilities
Develop and implement consistent HR strategies that align with the overall business objectives and support the Company's growth across multiple sites
Collaborate with executive leadership, onsite leadership and cross-functional partners to ensure people operations initiatives contribute to the achievement of organizational goals
Ensure consistent application and compliance with HR policies, procedures, and relevant employment laws across all sites
Stay informed on changes in labor laws and regulations, adjusting HR policies and practices accordingly
Act as a point of contact for complex employee relations issues, providing guidance and resolution to maintain a positive work environment
Foster a culture of open communication, collaboration and inclusivity across all sites
In partnership with senior operations leaders, oversee and enhance performance management processes, ensuring consistency and fairness in evaluating employee performance
Identify training needs and develop programs to enhance employee skills, competencies, and career growth - working with SME’s to ensure relevant and up-to-date training content
Develop and analyze HR metrics to assess the effectiveness of HR programs and inform data-driven decision-making
Provide regular reporting to executive leadership on HR key performance indicators with analysis and trends identified
Oversee the administration of employee benefits programs, ensuring competitiveness and compliance with regulatory requirements
Participate in negotiations and resolution of any labor or employee disputes
Lead HR initiatives during organizational changes and expansions across multiple sites
Qualification
Required
Proven ability to provide strategic direction and leadership in HR, specifically within a fulfillment center environment, with a focus on aligning HR initiatives with overall business goals
A minimum of 10 years of progressive HR experience, showcasing a deep understanding of HR practices, policies, and regulations, preferably within the context of a fast-paced and dynamic fulfillment setting
Demonstrated success in managing large employee populations, preferably 400+ employees, with a track record of implementing effective HR strategies that contribute to employee engagement, retention, and productivity
In-depth knowledge of state and federal labor laws, wage and hour regulations, and experience ensuring compliance within a fulfillment center or similar operational setting
Proven ability to manage and resolve complex employee relations issues, fostering a positive and inclusive work environment while serving as an advocate for employees and mentor for onsite leadership
Experience leading HR initiatives during periods of organizational change, such as rapid growth, restructuring, or process improvements, demonstrating adaptability and resilience
Proficient in utilizing multiple HR Information Systems (HRIS) to streamline HR processes, analyze workforce data, and make data-driven decisions to improve effectiveness
Strong project management capabilities, including the ability to manage multiple projects simultaneously, prioritize tasks effectively, and deliver results within established timelines
Excellent interpersonal and communication skills, with the ability to effectively communicate and build relationships with employees at all levels of the organization, fostering open and transparent communication
Demonstrated analytical and problem-solving skills, including the ability to analyze HR metrics, identify trends, and develop recommendations for action that contribute to the overall success of the fulfillment center and the organization
Flexibility and ability to adapt quickly to an ever-evolving growth environment
Benefits
Comprehensive health benefits (medical, dental, vision, life, disability)
Competitive salary + equity
401(k) employer match
9 observed holidays
Flexible Paid Time Off
Subsidized ClassPass membership
Hybrid access to our Playa Vista office
Free Thrive Market membership with exclusive employee discount
Coverage for life coaching & therapy sessions on our holistic well-being platform
Company
Thrive Market
Thrive Market is a membership-based online company that offers natural and organic food products.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$241.4MKey Investors
InvusGreycroft
2019-10-24Convertible Note· $20M
2018-07-02Series B· $42.4M
2017-05-30Series B· $20M
Leadership Team
Nick Green
Co-Founder and CEO
Sasha Siddhartha
Co-Founder and CTO
Recent News
2026-01-21
2025-12-10
Business Insider
2025-11-02
Company data provided by crunchbase