ServiceNow · 15 hours ago
Partner Technology Strategist
Vienna, VA
Full-time
Hybrid
Senior Level
$131K/yr - $217K/yr
7+ years expServiceNow is a global market leader in innovative AI-enhanced technology, seeking a Partner Technology Strategist to support Global Alliance Partners. The role involves providing technology strategy, solution development, and fostering communication of ServiceNow's latest capabilities to enhance partner engagement and drive consumption of solutions.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Lead architecture and design engagements with Partners on how ServiceNow meets the Business/IT needs for their end customer and how our Partner can transform entire industries using ServiceNow as a backbone for their solutions or offerings
Evangelize our Global Solution Framework message to our partners while conceptualizing, creating and building joint solutions/offerings to monetize their intellectual property and/or domain expertise
Expand beyond technology or HRM frameworks and into Enterprise level frameworks such as APQC and Industry specific operating models (i.e eTOM) to cover the full breadth of Enterprise needs
Demonstrations of products based upon business initiatives or required outcomes focused upon the value the solution delivers
Staying current on product developments/releases to provide guidance to Partners
Forging trusted advisor relationships at the top levels at the Partner account
Providing thought leadership and collaborate with cross functional teams to ensure customer success is achieved
Coordinate with Partner leadership on sales and delivery enablement around created solutions
Participate or lead awareness and enablement activities to spread Partner solutions to our internal sales teams
Participate in and deliver Business Reviews with aligned account teams
Provide mentoring and training to peers and other colleagues within our organization
Identifying, leading and contributing to the creation of best practices, white papers, workshops, technology days, “lunch and learns” etc
Provide oversight on, and ensure successful completion of Partner initiatives identified in joint business plans
Promote ServiceNow training tools, sales tools and content, and information resources available to our Partner organizations, including on-going updates of platform/application advancements
Collaborate, actively share knowledge, and promote best known methods amongst other ServiceNow Solution Consulting team members
Travel for Partner, Customer, and Organizational activities
Qualification
Required
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
7+ years of Pre-Sales Solution Consulting experience
Undergraduate degree in Commerce, Computer Science, Engineering etc
Working knowledge of modern web technologies and cloud computing
Experience and understanding of multiple technical domains - application, data, integration, big data, mobility, analytics, etc
Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation
Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions
Quick adoption and understanding of industry/vertical business challenges and mapping how ServiceNow can help transform those verticals
Strong facilitation skills, to encourage clear articulation of the business issues and effective solution design by the relevant players
Sharp business judgment, ability to see 'big picture' and to prioritize
Executive presence, strong verbal and written communication
Ability to manage change and ambiguity with an action-orientation/drive – must thrive in a dynamic environment
Talented at explaining complex topics clearly and concisely, and effective at providing practical guidance
Ability to collaborate and interact at multiple levels (Enterprise Architects, Technical Architects, Offering Managers, Directors, VP's, and CXO's)
Experience in any of the key subject areas, with a demonstrated history delivering consulting services across the following: Enterprise Architecture (Strategy, Planning, Standards), Service Management, AI Operations and Cloud Computing, DevOps, Security and Operations, Integrated Risk Management, Human Capital Management, Financial Management, User Experience, Customer Engagement and Loyalty
Preferred
Experience with the ServiceNow product suite or competitive product suites highly desirable
A current ServiceNow certification (e.g. Certified System Administrator and/or Certified Implementation Specialist)
ServiceNow platform development experience
Experience developing on competitive platforms
Benefits
Health plans
Flexible spending accounts
401(k) Plan with company match
ESPP
Matching donations
Flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
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Company data provided by crunchbase