Trinity Health · 7 hours ago
Financial Counselor
Melrose Park, IL
Full-time
Onsite
Entry, Mid Level
$18.16/hr - $28.14/hr
2+ years expTrinity Health is a nationally ranked academic, quaternary care system, and they are seeking a Financial Counselor to support patients in understanding treatment costs and insurance coverage. The role involves coordinating financial clearance processes, assisting patients with payment arrangements, and contributing to operational improvements in financial services.
DeliveryHealth Care
Responsibilities
Counsel patients and families on treatment costs, insurance benefits, payment options, and financial assistance programs
Determine patient financial responsibility and secure payment arrangements or financial support
Coordinate and submit prior authorizations for high-cost infusion, oncology, and specialty services
Collaborate with patients, providers, payers, and pharmaceutical partners to ensure timely approvals
Assist patients with grants, co-pay assistance, free drug programs, and payment plans
Monitor patient accounts throughout the revenue cycle to ensure accurate processing of claims, payments, denials, and assistance programs
Track, report, and manage free drug and specialty medication programs
Analyze operational and financial data, prepare reports, and support performance improvement initiatives
Partner with clinical teams and leadership to address complex financial clearance needs and improve collections
Qualification
Required
Experience in healthcare financial counseling, revenue cycle, or patient financial services
Knowledge of insurance authorization processes and financial assistance programs
Strong analytical, organizational, and problem-solving skills
Ability to communicate complex financial information clearly and compassionately
Commitment to compliance, confidentiality, and patient-centered care
High School Diploma or GED
Minimum 2 or 3 years of experience in Patient Access or Patient Accounting for hospital registration and / or hospital reimbursement services
Strong communication, customer service, and data-entry accuracy skills
Benefits
Benefits starting Day One
Daily Pay option
Career development and growth opportunities
Tuition reimbursement
On-site fitness center (Gottlieb Memorial Hospital & Loyola University Medical Center)
Employee referral rewards
Company
Trinity Health
Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation.
10001+ employees
H1B Sponsorship
Trinity Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (12)
2023 (10)
2022 (9)
2021 (7)
2020 (14)
Funding
Current Stage
Late StageTotal Funding
$0.02MKey Investors
Centers for Disease Control and Prevention
2025-10-17Grant· $0.02M
Leadership Team
Dan Drake
Trinity Health PACE President and CEO
Eileen Coogan
Pres/CEO Allegany Franciscan Ministries
Recent News
2026-01-16
Company data provided by crunchbase