On- Call Receptionist, St Rafael jobs in United States
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Catholic Charities of Denver · 17 hours ago

On- Call Receptionist, St Rafael

Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927, and they are seeking an On-Call Receptionist for St Rafael. The role involves answering incoming calls, assisting clients and visitors, maintaining a clean reception area, and providing clerical support as needed.

CharityCommunitiesNon Profit
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Work & Life Balance

Responsibilities

Promptly and professionally answers all incoming calls and makes appropriate connections. Takes and relays message as necessary
Greets and assists all clients and visitors providing routine information or directs them to appropriate staff/program
Answers basic questions about agency and our services, directions, and other information
Maintains a safe and clean reception area
Announces visitors to appropriate personnel
Monitors visitor access, completes logs and tracks visitor passes
Monitors delivery and pick-up of packages to ensure recipient is notified and receives deliveries
Maintains current list of other community resources for referrals
Processes outgoing and incoming mail
Maintains records and files as assigned
Supports, promotes and adheres to Catholic Charities’ vision, mission, values and Code of Ethics
Reflects Catholic Charities’ commitment to treating all persons with dignity and respect
Uses creativity and innovation in program development and service delivery
Maintains confidentiality of client and agency information
Regular and predictable attendance
Provides clerical/secretarial services as needed
Provides clerical/secretarial services as needed
Good steward of Agency human, financial and capital resources
Participates effectively as a team member through communication, cooperation, information sharing and problem solving
Participates in staff trainings and programs as required
Any other tasks or duties as assigned

Qualification

Telephone handlingInterpersonal communicationComputer experienceCultural knowledgeTeam collaboration

Required

Demonstrated ability to be friendly and professional with a variety of people in crisis
Excellent interpersonal communication skills, both on the phone and in person
Must be able to handle telephone with up to 24 incoming lines
Computer experience and experience using copy machine, typewriter and fax machine
Knowledge of the service population's cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population
Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base

Benefits

Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure) promoting work life balance.
15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is included.)
Sabbatical Leave Program: Employees who have completed seven years of continuous full-time service are eligible for a paid sabbatical leave to support rest, renewal, and professional or personal growth. Eligible staff may take 4 weeks of sabbatical leave.
403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
Choice of 3 PPO Medical Plans (90% of employee's and 75% of dependent’s premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date.
May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits.
Part-time employees (20-29 hours per week) also receive paid annual leave, company paid holidays, and 403b retirement plan with agency contribution and match.

Company

Catholic Charities of Denver

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Catholic Charities of the Archdiocese of Denver has been serving northern Colorado since 1927.

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Rose Community FoundationCaring for Denver Foundation
2023-05-31Grant
2021-06-11Grant

Leadership Team

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Craig Saeman
Chief Development Officer (CDO)
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