Wakefern Food Corp. · 17 hours ago
Business Process Optimization Lead
Edison, NJ
Full-time
Onsite
Senior Level, Lead/Staff
$125K/yr - $160K/yr
8+ years expWakefern Food Corp. is the largest retailer-owned cooperative in the United States, supporting its co-operative members' retail operations. The Business Process Optimization Lead will drive efficiency and continuous improvement across the organization by documenting and analyzing current processes, identifying improvement opportunities, and collaborating with stakeholders to design and implement future workflows and automation solutions.
Food and BeverageRetailRetail Technology
Hiring Manager
Jordan Bishop
Responsibilities
Responsible for building out a center of excellence within the >tech_ division to standardize the documentation, analysis and improvement of processes, including the implementation of a Process Intelligence tool
Understanding of IT processes to drive improvement and standardization across the division
Will work closely with project teams to document current and future state processes. Ability to document and facilitate process improvement
Facilitate workshops with users through process improvement methodology including current state, analysis, future state and implementation of changes to process. Experience of modeling processes using frameworks such as BPMN 2.0
Works closely with our Organizational Change Management team to ensure future state processes are identified and understanding of process changes to incorporate into the Change Management plans
Develop process flows, identify inefficiencies, and evaluate areas for improvement. Understanding of automation and agentic AI to communicate to relevant Wakefern >tech teams
Data Analytics & Root Cause Analysis – Use data-driven insights to diagnose issues and propose evidence-based solutions
Process Improvement & Future State Design – Collaborate with cross-functional teams to brainstorm, build, and refine optimized processes
Analyze end-to-end processes to identify inefficiencies and recommend opportunities for simplification, cost reduction, and quality improvement through automation, RPA, and Agentic AI; define and implement Key Performance Indicators (KPIs) that directly link process success to strategic business objectives and operational optimization
Software Implementation Support – Ensure processes align with system implementations and changes to optimal business processes are incorporated in system implementations and process training
Process Training & Change Management – Educate teams on new workflows and best practices to ensure smooth transitions. Works closely with the Organizational Change Management team within BITS to incorporate process improvement and education into the OCM Plans
Stakeholder Collaboration – Communicate findings, lead discussions, and gain alignment from key business units
Qualification
Required
Bachelor's degree in Business, IT or related field required
Must have at least 8-10 years of experience in a business process role, with a thorough understanding of business process methodologies and tools and strong business acumen with ability to analyze business processes across the organization
Business acumen and knowledge of IT processes and tools to drive improvement and standardization
Strong group facilitation skills
Data analytics, process mapping, and continuous improvement methodologies
Excellent communication, problem-solving, and stakeholder management skills
Influencing skills and ability to lead through indirect influence
Preferred
Consulting experience with a large consulting firm in business process optimization and transformation a plus
Experience implementing Process Intelligence tools such as Nintex Promapp, Celonis, Signavio or Blueworks, including process mapping, data analysis and process mining
Lean Six Sigma certification (green belt or higher) or other process certification a plus
Project Management skills and certification a plus
Understanding of Organizational change management and certification a plus
Experience implementing large enterprise software and process redesign within digital transformation initiatives
Benefits
Vibrant Food Centric Culture
Comprehensive medical, dental and vision package
Competitive Salary and Paid Time Off
Fitness Reimbursement and Well-Being Program
Corporate Training and Development University
Collaborative team environment
Paid Parental Leave
401K
Matching Gifts and Community Volunteer Involvement
Company
Wakefern Food Corp.
Wakefern Food Corp. is employing an innovative approach to wholesale business services.
10001+ employees
H1B Sponsorship
Wakefern Food Corp. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
Funding
Current Stage
Late StageLeadership Team
Kenneth Grogan
Vice President Treasury Services
Darren Caudill
Chief Sales Officer
Recent News
2026-01-20
2025-12-08
2025-11-19
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