Matter Labs · 20 hours ago
People Operations Specialist
United States
Full-time
Remote
Senior Level
5+ years expMatter Labs is building category-defining infrastructure in a competitive industry, and they are seeking a People Operations Specialist to enhance their People function. The role involves increasing proactivity in People Operations, providing frontline support, and maintaining accurate HR systems while driving process improvements.
BlockchainEthereumInternetSoftware
Responsibilities
Act as the first point of contact for People-related topics across the company
Co-Own People Operations issues end-to-end: diagnose root cause, resolve, document, close
Handle day to day People topics with discretion, clarity, and sound judgment
Translate People policies into clear, practical guidance (no HR jargon)
Maintain HiBob as a clean, accurate source of truth (data, workflows, lifecycle events)
Own and coordinate the employee onboarding experience
Support and co-maintain Leapsome (performance cycles, feedback, calibration prep)
Ensure employee records, processes, and systems are accurate, compliant, and up to date
Support new compensation model implementation
Proactively identify gaps, inefficiencies, and failure points in People Ops
Document Standard Operating Procedures (SOPs) for the People Team and self-service resources for team members
Ruthlessly simplify processes: add 1, cut 2
Improve response times, clarity, and predictability of People workflows
Build processes that scale without adding unnecessary complexity or headcount
Support our Head of People, Head HRBP and managers with:
Analyze People data and surface actionable insights (not vanity dashboards)
Support ad-hoc and routine projects across the People team
Qualification
Required
5+ years of relevant HR / People experience, including 3+ years in a start up / tech organisation
Experience supporting a 100+ remote-first, global, multicultural team
Hands-on experience with: HiBob (or comparable HRIS)
Hands-on experience with: Leapsome or similar performance management tools
Strong operational judgment and critical thinking
Strong attention to detail
Excellent written and verbal communication (Notion, Slack, Google Workspace)
Ability to understand business priorities and translate them into People solutions
High integrity and discretion when handling sensitive information
Preferred
Exposure to crypto / Web3 environments
Comfortable with on-chain basics (wallets, transactions, tokens)
Technical curiosity: AI tools, automation, light scripting, macros, “vibe coding”
Prior experience wearing both ops and light HRBP hats
Company
Matter Labs
Matter Labs is scaling Ethereum with zero-knowledge proofs to accelerate public blockchain adoption.
51-200 employees
Funding
Current Stage
Public CompanyTotal Funding
$308MKey Investors
SygnumAndreessen HorowitzUnion Square Ventures
2024-03-19Initial Coin Offering· $50M
2022-11-16Series C· $200M
2021-11-08Series B· $50M
Leadership Team
Ankur R.
Chief Financial Officer
Zoé Gadsden
Chief Operating Officer
Recent News
2025-12-08
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