Handi Medical Supply, Inc · 1 month ago
Customer Service Representative-Call Center
St Paul, MN
Full-time
Onsite
New Grad, Entry Level
$20/hr - $24/hrHandi Medical Supply is a recognized leader in the medical supplies industry, seeking a Product Specialist to enhance customer experiences in their call center. The role involves guiding customers through orders, providing knowledgeable answers, and ensuring a world-class service experience.
3D PrintingHealth CareManufacturing
Responsibilities
Guiding customers and referral sources through their order for products/services in a fast paced environment
Providing world class customer experiences via phone, email, chat and online orders
Utilizing product and insurance resources when responding to inquiries
Providing knowledgeable answers to questions about products, services, pricing and availability
Advising customers on their requests on shipping and order status
Qualification
Required
High school diploma or equivalent
General computer knowledge and ability to type 35 wpm
Unrelenting commitment to success
Preferred
Related experience in customer service preferred
Home medical equipment or supplies, wellness and/or healthcare experience a plus
Bi-lingual a plus
Benefits
Health
Dental
Vision
401K plus match
Incentive program
Life insurance
Paid time off
Paid holidays
Long-term disability
Short-term disability
Free parking
Volunteer pay
Green initiatives
Company
Handi Medical Supply, Inc
Since 1988 Handi Medical Supply has been a trusted resource in the community.
Founded in 1988
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Brett Seager
Chief Financial Officer
Company data provided by crunchbase