Senior Director of Organizational Development jobs in United States
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Volunteers of America-Greater New York · 16 hours ago

Senior Director of Organizational Development

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. They are seeking a Senior Director of Organizational Development to lead the development of a comprehensive organizational development strategy and enhance leadership capabilities across the organization. This role involves designing training programs, facilitating leadership assessments, and fostering a culture of continuous learning.

Home ServicesNon ProfitSocial

Responsibilities

Lead the development and execution of a comprehensive organizational development strategy aligned with the agency’s mission and strategic goals
Champion the principles of a learning organization, including systems thinking, continuous feedback, reflection, and shared learning
Collaborate with executive and program leadership to align learning and leadership development efforts with service delivery excellence
Design and implement leadership development pathways for emerging, mid-level, and senior leaders
Facilitate 360-degree feedback, coaching, and leadership assessments (e.g., Emotional Intelligence, Predictive Index, MBTI)
Develop succession planning tools and processes to strengthen leadership pipelines across the agency
Oversee the design and delivery of staff training programs focused on supervisory development, trauma-informed leadership, change management, and DEI-informed practice
Establish frameworks for peer learning, mentoring, communities of practice, and knowledge transfer
Measure training outcomes and use data to continuously improve learning interventions
Serve as a thought partner and coach to leaders during organizational change initiatives
Support efforts to strengthen a values-driven culture focused on service quality, staff empowerment, and accountability
Facilitate cross-functional conversations that promote innovation, team collaboration, and system improvements
Develop metrics and feedback loops to assess the effectiveness of OD strategies
Use employee engagement, performance, and quality data to inform continuous learning and leadership investments
Report regularly on outcomes, trends, and impact to executive leadership
Perform other related duties as requested

Qualification

Organizational DevelopmentLeadership DevelopmentChange ManagementTalent ManagementCoaching CertificationData AnalysisFacilitation SkillsRelationship Building

Required

Bachelor's degree required, with a strong preference in Organizational Development, Human Resources, Social Work, Psychology, or related field
Minimum 8–10 years of progressive experience in organizational development, talent management, or learning and development, preferably within a human services or mission-driven organization
Demonstrated success in designing and implementing leadership development programs
Experience leading cultural or change management initiatives in a complex, multi-site organization
Strong facilitation, coaching, and relationship-building skills

Preferred

Master's degree in Organizational Development, Education, Social Work, or related field
Certification in coaching, instructional design, or leadership assessments (e.g., EQ-i, DiSC, MBTI, Predictive Index)
Experience working with frontline human services staff and a deep understanding of nonprofit or social impact work

Benefits

Medical, Dental, & Vision Coverage
Prescription Coverage
Life Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off, including a Paid Birthday Holiday

Company

Volunteers of America-Greater New York

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Volunteers of America-Greater New York is a non-profit organization that provides housing and social services in the Greater New York area.

Funding

Current Stage
Late Stage

Leadership Team

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Noelle Withers
Chief Program Officer / EVP
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Paige O'Brien
Senior Manager, Corporate & Community Partnerships
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