Citi · 1 day ago
KYC Modernization Product Management Senior Lead
Jacksonville, FL
Full-time
Hybrid
Senior Level, Lead/Staff
$131K/yr - $196K/yr
10+ years expCiti is optimizing its relationship structure to enhance customer experience while managing financial crime risks. The Product Management Senior Lead will focus on the implementation and strategic management of the Fenergo Client Lifecycle Management platform, ensuring alignment with business goals and regulatory compliance.
BankingFinanceFinancial Services
Responsibilities
Ensures program plans meet business needs as described in the program initiation documents
Identifies stakeholders and key organizations and builds and manages relationships, including those with Fenergo and its integration partners
Supports planning, directing, and coordination of day-to-day activities of running a program or portfolio of programs, with a significant emphasis on Fenergo-related initiatives
Directs the creation of multiple programs of work and manages their alignment to business goals, specifically ensuring effective utilization of the Fenergo CLM platform
Leads the identification and drives resolution of issues, including those outside established programs of work, ensuring Fenergo's capabilities are optimally deployed
Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program, specifically incorporating Fenergo best practices for CLM
Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis, with clear articulation of Fenergo-related progress and challenges
Directs the identification of risks which impact program delivery and ensures mitigation strategies are developed and executed when necessary, especially those related to financial crime exposure and regulatory non-compliance addressed by Fenergo's solutions
Escalates program risks to the Program Director, or Program Sponsor, when appropriate
Qualification
Required
10+ years of experience in product or project management within financial services, with significant experience (5+ years) directly focused on financial crimes (AML, KYC, Sanctions) and regulatory compliance
Proven expertise in the implementation, customization, or management of the Fenergo Client Lifecycle Management (CLM) platform is highly desirable
Deep understanding of Fenergo's solution suite, including its modules for KYC, AML, transaction monitoring, and regulatory compliance
Demonstrated ability to manage complex, large-scale technology implementation projects, specifically involving RegTech solutions like Fenergo
Excellent interpersonal relationships with ability to influence and negotiate with stakeholders, including internal business units
Critical thinking and problem-solving skills, especially in optimizing Fenergo workflows and addressing compliance challenges
Project Management Professional (PMP) or equivalent certification a plus
Fenergo certification or specialized training is a significant advantage
Bachelor's/University degree or equivalent experience, potentially Master's degree in Business Administration, Finance, Criminal Justice, Information Technology, or a related field
Benefits
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Company
Citi
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
10001+ employees
H1B Sponsorship
Citi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1386)
2024 (849)
2023 (1375)
2022 (1117)
2021 (876)
2020 (901)
Funding
Current Stage
Late StageLeadership Team
James Monahan
Managing Director / Global Head of Asset Servicing
Naveed Sultan
Managing Director, Chairman, Institutional Clients Group
Recent News
2026-01-20
2026-01-15
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