State of Maryland · 14 hours ago
EMPLOYER SERVICES STANDARDS AND AUDITS ASSISTANT MANAGER PROGRAM MANAGER I
Maryland, United States
Full-time
Onsite
Mid, Senior Level
4+ years expThe State of Maryland is launching the Family and Medical Leave Insurance (FAMLI) program, aimed at providing paid time off for medical and family reasons. The Assistant Manager of the Standards and Audits Unit will lead a team to ensure employer compliance with FAMLI regulations, oversee audits, and implement efficient protocols to maintain program integrity.
Government Administration
Responsibilities
Supervise, lead, and mentor Standards and Audits Specialists
Assign work, monitor performance, and ensure quality work is produced
Create a positive work environment and a high performing team
Ensures all employers are registered and verified timely and accurately
Expediently research flags (predetermined conditions that meet the need for manual verification and research) and document possible issues
Develop, implement, and maintain compliance procedures
Monitors, interprets and implements changes in FAMLI program
Conduct audits to ensure compliance with FAMLI program requirements
Establish and maintain professional relationships with employers to answer questions and resolve issues timely
Collaborate with Customer Care to resolve escalated inquiries
Collaborate with Program Integrity on suspected fraud cases
Perform statistical analysis of data to support findings, identify areas that are high risk and make recommendations for improvements
Document and prepare reports to communicate findings to employers and stakeholders
Prepare data and reports for senior leadership
Performs other duties as assigned and leadership responsibilities as required
Qualification
Required
A Bachelor's degree from an accredited college or university
At least four years of professional experience in auditing, compliance monitoring, regulatory analysis, or financial investigation
Experience conducting complex audits, analyzing data for compliance risks, and preparing detailed audit reports
Advanced knowledge of state, federal, or local compliance regulations
Proficiency in auditing tools, data analytics software, or other relevant technologies (e.g., SQL, Excel, or specialized compliance platforms)
Experience supervising or mentoring team members in a compliance or auditing environment
Strong written and verbal communication skills, including the ability to present findings to leadership or external stakeholders
Applying appropriate research methodologies to perform and report on regulatory audits
Preferred
A Bachelor's degree from an accredited college or university in Accounting, Finance, Business Administration, Public Policy, or a related field
Policy and Standard Operating Procedure writing and implementation
Benefits
Flexible hours and hybrid teleworking
Paid holidays 12-13 per year
Generous paid leave package (annual, sick, personal and compensatory leave)
State Pension ("defined benefit" plan)
Tax-deferred supplemental retirement savings plans (401(k) and 457)
Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services
Flexible Spending Account plans for Health Care and Daycare
State Employees Credit Union
Company
State of Maryland
Maryland is on the path to becoming the best state in the nation.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Michael Piercy
Senior Advisor for Program Innovation to the Chief Technology Officer State of Maryland, MDTHINK
Michele Thomas
Chief Technology Officer, State of Maryland
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