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TD · 19 hours ago

Governance & Control Specialist - Insider Communications Specialist (US)

United States

Full-time

Remote

Mid, Senior Level

$91K/yr - $136K/yr

7+ years exp

TD is one of the world's leading global financial institutions, and they are seeking a Governance & Control Specialist to manage a portfolio of governance and control activities. The role involves developing and delivering insider risk communications and providing support to the Insider Threat Management Operations Support team.

BankingFinanceFinancial ServicesWealth Management

Responsibilities

The Governance & Control Specialist manages a portfolio of governance and control activities for moderately complex or high-risk business or functional area and implements policies/processes and/or initiatives to meet governance and control guidelines

Acts as a technical lead on key control initiatives

We're seeking a highly motivated and detail oriented progressional to join the Insider Threat Management Operations Support team

Insider Threat Management is a centralized, first-line of defense, responsible for detecting, investigating and addressing insider risk related concerns across the Bank

The Operations Enablement team supports Insider Threat Management and the Enterprise with insider risk education and awareness

As a part of this team, you will develop and deliver insider risk communications and change readiness support and perform routine maintenance of program assets

You'll also provide support to the organization by operating a shared mailbox

Highly seasoned professional role requiring substantial business knowledge/expertise in a complex field and knowledge of broader related areas

Integrates knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations

Ability to work collaboratively and build relationships across teams and functions

Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services

Acts as a technical expert/lead integrating cross-function understanding within their own field of specialty; may manage team(s) of related specialists

Leads cross-functional teams or projects with significant resource requirements, risk and/or complexity

Independently manages end-to-end functional programs

Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions

Works autonomously as the lead and guides others within area of expertise

Contributes to the strategic direction of the business governance and control function and plays a key role in the development and implementation of risk strategies in support of the overall business strategy

Develops and documents a comprehensive inventory of processes and controls with clearly-defined owners and roles and responsibilities for each process and control

Participates in the intake of applicable regulation, assessment of impact to the business line, and the comprehensive mapping of associated controls to rules and regulations

Reviews end-to-end processes and controls and connects the dots across issues and control deficiencies across various BUs in order to increase standardization of solutions, processes and controls

Leads the integrated execution of policies/procedures/changes across multiple functional areas

Provides direction to complex, wide-ranging enterprise or cross-function/business projects as a SME, identifies risk/provides guidance for complex situations and participates in designing, testing, and implementation of solutions

Acts as lead for area of specialization with industry, enterprise, and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management in the governance and control space

Ensures programs/policies/practices are well-managed, meet business needs/priorities, and comply with internal/external requirements

Exercises discretion in managing communication/correspondence, information and all matters of confidentiality

Leads research projects; supports the development/delivery of materials and presentations to management or broader audience

Conducts analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs, policies, or practices

Adheres to enterprise frameworks or methodologies that relate to activities across businesses and functions

Manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements

Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high-risk transactions/activities as necessary

Maintains a culture of risk management and control, supported by processes in alignment with risk appetite

Participates as a member of the team, supports a positive work environment and ensures timely communication

Provides leadership as a SME and participates in knowledge transfer within the team/business unit

Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques

Keeps others informed about the status/progress of projects

Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices

Contributes to a fair, positive and equitable environment

Acts as a brand ambassador for your business area/function and the Bank

Qualification

Governance knowledgeRisk management expertiseCommunication skillsAnalytical software toolsChange managementProject managementTeam collaborationMentoring skillsOral communicationWritten communication

Required

Undergraduate degree preferred

7+ years of relevant experience

Advanced business understanding and knowledge of risk and control functions

Advanced knowledge of governance, risk and control procedures, strategies & tactics

Knowledge of current and emerging competitor and market trends

Ability to establish goals and objectives that support delivery execution for multiple teams

Ability to contribute to the direction of the function and provide advice to the team and delivery leadership

Ability to lead, plan, execute and evaluate project activities to ensure completion of initiatives

Skill in mentoring, and performance management

Skill in using analytical software tools, data analysis methods and reporting techniques

Skill in using computer applications including MS Office and industry standards

Ability to communicate effectively in both oral and written form

Ability to work collaboratively and build relationships across teams and functions

Ability to work successfully as a member of a team and drive team execution

Ability to exercise sound judgement in making decisions

Ability to analyze, organize and prioritize work while meeting multiple deadlines

Preferred

Background following published policies, standards, procedures and resource documents

MS Office suite MASTERY is HIGHLY Preferred

Experience in leading the end-to-end development of communications

Proficiency in leading others in the development of communications around Insider Investigations - colleague misconduct - change management or change readiness experience is HIGHLY Preferred

Background in delivering communication to audiences of all sizes through virtual or in-person facilitation

Exposure communicating with, and gathering and discussing feedback from, cross functional partners

Ability to assess support requests, consult with requesters and recommend solutions

Knowledge around evaluating communication effectiveness survey results and developing action plans

Proficiency in ensuring the program is well managed, meets business priorities, and complies with internal / external requirements

Strong oral & written communication skills; ability to ARTICULATE a blend of Creation AND Presentation skills are paramount for success in this role