NEOGOV · 15 hours ago
IN-HOUSE ONLY: Student Services Program Coordinator (Guardian Scholars/Next-Up)
Costa Mesa, CA
Full-time
Onsite
Mid Level
$73K/yr - $98K/yr
4+ years expOrange Coast College is seeking equity-minded individuals for the position of Student Services Program Coordinator within the Counseling Division. The role involves coordinating support activities for former foster youth and other qualifying students, overseeing program planning, budgeting, and reporting while collaborating with various departments to enhance student success.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Plans, organizes, and facilitates activities and programs to develop students’ skills in a variety of student services and programs
Assists in program planning phases and implements programs to enhance student engagement through activities such as, but not limited to, multi-cultural enhancement, social introduction, workshops, and support that provides easy access to services and resources
Conducts information and advisement sessions related to specific student requirements of assigned programs, divisions, and/or departments. Ensures reporting obligations are met on the state and federal levels
Assists students with identifying opportunities, processing applications, and ongoing support to those actively engaged in a variety of college-sponsored programs, including, but not limited to, study abroad, Associated Students, multicultural events, etc
Collaborates with various college departments and/or divisions to provide various in-service training and volunteer experiences on campus and in the community are designed to enhance acceptance and participation in co-curricular activities such as student government and leadership
Works closely with students, staff, management, faculty, and administrators concerning best business practices, customer service, coordination of committees, and multiple projects associated with student engagement
Collaborates with campus community to create, generate, and execute innovative ideas and processes to enhance student involvement; initiates and serves on District and college committees. Works closely with Associated Students, student clubs, the honors program, and other student groups to collaborate on events connecting students with each other
Assists with identifying, developing, and arranging for Requests for Proposals (RFPs) from outside vendors/contractors and organizations; negotiates for services and fees with private and public industry sectors, organizations for services, performances, speakers, and material support; prepares standard and non-standard contracts for approval
Communicates with management and administration with progress updates, program information, and reports that support the college and District’s ability to ensure compliance with program objectives, state and federal rules, regulations, policies, and procedures
Oversees, distributes, and prepares reports of results from student satisfaction surveys after the conclusion of special events and activities. Recommends new and modified student engagement activities from survey feedback. Develops monitoring and tracking systems to ensure compliance with local, state, and federal rules and regulations related to assigned program(s)
Creates informational materials and publications supporting the assigned student services programs, in collaboration with Marketing and Public Relations
Collaborates with other services in the campus community to create, generate, and carry out innovative ideas and processes to enhance student involvement
Oversees and schedules events, student development activities, cultural trips, speakers, and other activities that encourage students to participate in college life
Researches, prepares, recommends, and monitors approved budgets related to the assigned program; may assist with and prepare funding proposals. Carries out expenditure of project funds according to fiscal guidelines. Maintains records of grant funds or contracted expenditures. May assist with the evaluation of, and reporting for, program components and services
Researches, collects, and compiles demographic and statistical data related to program participants; prepares and presents data and metrics related to student engagement, recruitment, retention, graduation, and transfer rates. May monitor outcomes for grant awards
Interprets District policies and procedures pertaining to college activities and programs; ensures compliance with all applicable rules, regulations, policies, and procedures
Oversees the maintenance of all records, including computer-aided student databases. Ensures confidentiality of student information
Participates in a variety of campus/college, education, and grantee committees and functions that promote student engagement, retention, and achievement
May maintain and update website pages using established formats and standards
Performs other related duties as assigned that support the objective of the position
Required to abide by all District policies and procedures, including Board Policy 3050 – Code of Professional Ethics
Qualification
Required
Requires specialized knowledge of educational and student services program goals and objectives, procedures and regulations
Requires a working knowledge of the education and administrative services provided by the District, as well as special programs designed for student engagement and enrichment
Requires specialized knowledge of the role of cultural, social, and economic differences impacting the ability of students to achieve academic success
Requires a working knowledge of mentoring and tutoring techniques as well as study skill development methods
Requires professional-level writing skills to prepare grants and performance reports
Requires math skills enough to read and analyze budget documents
May require knowledge of regional and community demographics, including the needs of international and disadvantaged students, age-appropriate learning, and community resources
Requires well-developed human relations skills to make formal presentations, facilitate group processes, and exercise sensitivity to diverse populations in school sites and community environments
Requires the ability to perform the essential responsibilities and functions of the position
Requires the ability to convert program goals into sequenced action and activity plans
Requires the ability to schedule and organize work to ensure the efficient flow of programs/activities in a manner conducive to the successful accomplishment of program goals
Requires the ability to plan, prioritize, and assign work in order to meet yearly schedules and timelines
Requires the ability to facilitate meetings and processes involving diverse groups
Requires the ability to maintain confidentiality of private and sensitive information
Requires the ability to secure funding, secure local interagency partnerships, and accomplish goals within financial limitations
Requires the ability to use a variety of software applications and database systems to track projects, prepare reports, and monitor budget expenditures during the normal course of work
Requires the ability to maintain productive and cooperative working relationships with others
The position typically requires a Bachelor's degree in a behavioral science, social science, business, education, or a related area and four (4) years of experience in an outreach-oriented student services program
Evidence of demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, geographic, gender, gender identity, and ethnic backgrounds of community college students
May require a valid driver's license
Preferred
preferably in higher education
Benefits
Comprehensive Medical, Dental and Vision
District-paid Life Insurance
District-paid Disability Benefits
Voluntary Plans
Professional Development Programs
Sabbatical Leaves
Vacation
Sick Leave
Holidays
Jury Duty, Bereavement, Military Leave
Pension Plans
Medical Benefits After Retirement
Annuities
Schools First Federal Credit Union
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
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2025-10-31
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