Ottobock · 18 hours ago
Clinical Liaison
Ottobock.care is a global leader in prosthetics and orthotics, dedicated to providing tailored mobility solutions in the greater Austin metropolitan area. The Clinical Liaison will drive sales and marketing efforts by building relationships with healthcare facilities and educating patients about their care process.
ManufacturingMedical Device
Responsibilities
Responsible for assisting in the growth of the location’s market
Develop, solidify, and augment relationships with healthcare facilities
Help with the efforts to increase patient referrals by identifying new sources and developing positive relationships with all referral sources
Schedule and host in-services and facility tours
Operate with an “on-call” mentality daily to perform in a time sensitive manner and adhere to all physician requests
Carries out and assists with administrative market development duties created by the management team
Collaborate with the marketing team to create content for the market
Research and stay up to date on respective markets to monitor changes, trends and/or emerging needs
Represent the company at trade shows and continuing education opportunities by positively promoting the brand and educating the community about the history and value of the company
Coordinate the follow up of new referrals and leads
Facilitate application of a protective device upon request by physician as well as educate the patient and providers on its use and care
Assist Intake Coordinators, as necessary
Strictly adhere to all HIPPA standards regarding patient information
Regular time spent traveling in car to visit healthcare facilities
Perform other duties and special projects as assigned
Qualification
Required
Thorough understanding of MS Office and databases
Outstanding communication and interpersonal skills
Must have valid Driver's License
Proven ability of critical thinking and problem-solving
Excellent organizational and time management skills, prioritizing and managing multiple tasks to completion
Familiarity with different sales techniques and pipeline management
Ability to maintain confidentiality of information regarding company financial and other information
Self-motivated and able to work without continual supervision
Bachelor's degree in Business, Marketing, Communications, or related field; Experience may be substituted for education
Experience with medical sales or medical case management
Proven track record of successfully managing customer relationships
Preferred
Understanding of medical terminology preferred
Knowledge of Medicare, Medicaid preferred
Benefits
Medical
Vision
Dental
Health savings accounts with employer contribution
Flexible spending account options
Company-paid life insurance policy
Paid time off
Company holidays
Floating holidays
100% company-paid short & long-term disability
401k match up to 3.5%
Paid parental leave