Amazon Web Services (AWS) · 15 hours ago
Sr. Manager, Event Programs , Customer Engagement Programs
Austin, TX
Full-time
Onsite
Senior Level
$156K/yr - $211K/yr
5+ years expAmazon Web Services (AWS) is seeking a Sr. Manager for Event Programs within the Event Content & Tools organization. This leadership role involves shaping platform operations excellence and influencing AWS's event content strategy while driving organizational transformation and enhancing customer experiences through effective event management.
Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development
Responsibilities
Drive customer-obsessed platform operations by ensuring marketing technology solutions deliver exceptional experiences that meet evolving customer needs and expectations, particularly for global marketing events and campaigns
Own end-to-end platform operations strategy, taking full accountability for platform performance, reliability, and scalability across global marketing initiatives
Innovate and simplify complex operational processes by identifying automation opportunities, streamlining event management workflows, and implementing cutting-edge solutions that enhance team productivity
Lead cross-functional collaboration with engineering, product, data science, and regional marketing teams to deliver integrated solutions that support global marketing campaigns and event operations
Develop and mentor a high-performing team of platform operations professionals, fostering a culture of technical excellence, customer obsession, and continuous learning in marketing technology
Drive global enablement initiatives by creating scalable processes, training programs, and best practices for event management technology that can be adopted across international markets
Manage technical project portfolios, partnering with Event Technology and Engineering ensuring on-time delivery of critical platform enhancements, event technology rollouts, and new capability implementations
Oversee event onsite technology operations, ensuring seamless execution of marketing events and optimal attendee experiences through reliable technology infrastructure
Qualification
Required
5+ years of professional non-internship marketing experience
Bachelor's degree in Engineering, Computer Science, Business, Marketing, or equivalent practical experience
5+ years of experience in platform operations, technical program management, or related field with focus on marketing technology
Experience with management and people development, including building and leading technical teams in fast-paced environments
Experience in global enablement and marketing technology operations, preferably with event management platforms
Preferred
Master's degree in Engineering, Business Administration, Marketing, or related field
Experience in event management technology, marketing automation platforms, or digital marketing operations
Proven track record of scaling platform operations in high-growth, global environments with focus on marketing technology
Experience with Amazon Web Services (AWS) or cloud technologies, particularly in marketing and event management contexts
Background in marketing automation, campaign management platforms, customer data platforms, or event technology solutions
Experience with agile methodologies, DevOps practices, and modern software development lifecycle management
Knowledge of event onsite technology operations, including registration systems, mobile apps, networking infrastructure, and attendee engagement platforms
Excellent written and verbal communication skills with ability to influence senior stakeholders across global teams
Strong analytical and problem-solving skills with data-driven decision making approach
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon Web Services (AWS)
Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.
10001+ employees
H1B Sponsorship
Amazon Web Services (AWS) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
BIRD Foundation
2025-01-22Grant
Leadership Team
Matt Garman
Chief Executive Officer
Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
Recent News
2026-01-22
Mexico Business
2026-01-22
2026-01-22
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