Client Advisor jobs in United States
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MCM WORLDWIDE · 20 hours ago

Client Advisor

MCM Worldwide is a luxury lifestyle fashion house established in 1976, focused on innovation and craftsmanship. They are seeking a Client Advisor to foster client relationships and ensure customer satisfaction in a dynamic retail environment.

Consumer GoodsJewelry
Hiring Manager
Adolfo Mendez
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Responsibilities

Fostering exceptional client relationships
Ensuring customer satisfaction
Delivering high-quality customer service
Engaging with customers
Addressing inquiries
Providing tailored advice to meet their needs
Managing transactions
Ensuring accuracy with insurance-related details
Maintaining the brand’s high standards in a dynamic retail environment

Qualification

Client RelationsCustomer SatisfactionCustomer ServiceInsurance ProceduresCommunicationPassion for Luxury FashionBrand Identity UnderstandingInterpersonal SkillsTeam-oriented

Required

Strong skills in Client Relations and Customer Satisfaction
Proficiency in Communication and Customer Service
Basic understanding of Insurance-related procedures
Exceptional interpersonal skills and a customer-centric approach
Ability to work effectively in a fast-paced, team-oriented environment
High school diploma required

Preferred

Previous experience in luxury retail or similar client-focused industries is an asset
Passion for luxury fashion and a deep understanding of MCM's brand identity
associate or bachelor's degree is preferred

Company

MCM WORLDWIDE

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MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the cultural Zeitgeist and its German heritage with a focus on functional innovation, including the use of cutting edge techniques.

Funding

Current Stage
Late Stage

Leadership Team

D
Doris Tsang
Chief Talent Officer
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Company data provided by crunchbase