Bank of Colorado · 17 hours ago
TELLER IV NEW ACCT
Joplin Rangeline, Missouri
Full-time
Onsite
Mid, Senior Level
2+ years expBank of Colorado is a family-owned community bank committed to serving its customers and community. They are seeking a Teller IV who will provide quality service, assist customers with banking transactions, and manage the teller area while ensuring compliance with regulatory policies.
BankingFinancial ServicesInsuranceVenture Capital
Responsibilities
Supervises daily activities of tellers by assigning work and checking the quality of work completed
Creates and oversees teller work schedules
Conducts annual reviews
Assists branch president/manager in the hiring of new tellers
Deal with more difficult customer problems and issues
Performs training and direction to help individuals perform their job
Performs operational duties as required, which may include: vault operations, ATM settlement, research teller differences, and completing various reports. Ordering and shipping cash. Oversees large cash transactions
Performs all regular teller duties including accepting deposits, cashing checks, and perform various customer service-related duties
Listens to customer needs to make appropriate customer referrals to other bank staff to promote products and services
Receives, researches, and resolves customer inquiries regarding checking and savings accounts
Completes forms such as CTRs, SIRs, and any other BSA reporting as necessary
Responsible for opening and closing individual and commercial deposit accounts. Must obtain appropriate BSA information and business documents for account opening
Prepares all paperwork and assists the customer in signing the documents
Strives to achieve sales goals by being a knowledgeable resource on products and services available to customers
Performs various customer service duties: Answering phone calls and assisting walk-in customers, Initiating customer research, Processing check orders, Closing accounts, Processing customer account printouts, Account address and card maintenance, Assisting with NSF, Non-post, and collections, Assisting customer with Safe Deposit Boxes, Deposit verification for credit purposes
Responsible for maintaining customer accounts including deposit accounts, CDs, Health Savings Accounts, IRAs, and other retail banking products
Performs other related duties as assigned by management
Ability to maintain regular and reliable attendance, and the ability to work flexible hours, including weekends (if branch is open on weekends)
Qualification
Required
High school graduate or equivalent
A minimum of 24 months of prior banking experience is generally expected
Prior supervisory experience or equivalent training is required
Satisfactory completion of all classroom and online training requirements outlined for Teller III, plus completion of the courses as outlined in the Teller Career Path Guidelines
Full knowledge of personal and business banking products offered, taking a personal initiative to stay updated on any changes
Basic knowledge of all banking regulations applicable to the job function and of all bank policies and procedures
Knowledge of general banking principles and banking regulations and a willingness to participate in educational opportunities
Skill in communicating with clients and co-workers in courteous and professional manner
Skill in operating computer terminals and printers, back counter capture machine, coin machine and copier
Skills in effectively listening to customers and making appropriate referrals
Ability to supervise employees
Ability to maintain a high level of confidentiality
Ability to perform customer service duties and provides leadership and guidance to subordinate members of the department in the areas of phone and in-person inquiries, conducting customer research, cash and check handling, and effectively making appropriate customer referrals to other bank staff
Ability to ensure that appropriate efficiency, accuracy, and customer service is provided to customers to ensure that the bank's goals of meeting the customers needs is being met
Ability to demonstrate accuracy and efficiency in a fast-paced environment
Ability to function as a team player
Ability to maintain regular and reliable attendance, and the ability to work flexible hours, including weekends (if branch is open on weekends)
Preferred
Preferred to be available to work all branch hours (7:45am-6:15pm) on a regular 7:45am-5:00pm shift while being able to cover additional hours as necessary with rotating Saturdays on a 8:45am-12:15pm shift
The ideal candidate is a dependable, self-motivated professional who demonstrates strong customer service skills and a commitment to supporting both customers and teammates
This individual is customer focused, passionate about building lasting relationships, and eager to continue developing their coaching and supervisory skills over time
Benefits
8 paid holidays*
17 PTO days each year for the first five years of employment.*
After five years, 22 PTO days each year.*
After ten years, 27 PTO days each year.*
New employees will receive 16 hours of paid sick time upon their hire date.
Health, dental, prescription drug card, vision, and voluntary life insurance plans
Health Savings Account with employer contributions
Flexible medical and dependent care spending plans
Parental Leave after one year of full-time employment
401K plan after 3 months and start of next quarter with employer contributions and profit sharing
Free checking account and basic printed checks
Free safe deposit box
$50,000 group term life insurance
Long term disability insurance
Employee Assistance Program
Educational Assistance
Company
Bank of Colorado
Bank of Colorado is a bank that offering banking, finance, and investment services.
201-500 employees
Funding
Current Stage
Growth StageRecent News
2026-01-08
2025-10-21
2025-09-19
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