Ping Identity · 2 weeks ago
IT Systems Administrator
Ping Identity is a company focused on creating secure and seamless digital experiences. They are seeking a skilled Systems Administrator to safeguard their information and systems while contributing to the IT strategy and innovation.
GovernmentIdentity ManagementSecuritySoftware
Responsibilities
Oversee the administration and optimization of enterprise telephony systems (VoIP), SIP trunking, and cloud-based communication platforms
Manage a diverse range of on-premise, server-based, and cloud applications, including Google Workspace and Slack
Provide expert Tier 2 support for employees and partners, resolving complex IT and communication issues
Work with the Enterprise Security team to remediate threats using tools like CrowdStrike and OPSWAT7
Prioritize and escalate tickets to specialized teams like Infrastructure and DevOps when necessary
Research, procure, and maintain both IT hardware and telephony equipment
Qualification
Required
Proven experience managing enterprise-grade phone systems (e.g., Zoom Phone, Cisco UCM, or RingCentral) and understanding of SIP/RTP protocols
Strong administration skills in macOS and Windows OS
Troubleshooting experience with Apple/Windows devices and telephony hardware (headsets, desk phones, conference room kits)
Proficiency with MDMs such as JAMF, Intune, and/or Fleet
Hands-on experience with Google Workspace, Slack, Active Directory, and security tools like CrowdStrike
Preferred
Familiarity with Tines, APIs, or BetterCloud for automating communication workflows
Knowledge of IAM, SSO, MFA, Saml, OIDC, OAUTH
Experience with Ubuntu administration
Relevant certifications such as Network+, Apple certifications, or VoIP-specific credentials
AS/BS in IT, Computer Science, or equivalent work experience
Benefits
Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Commuter Offset (Specific locations)
Company
Ping Identity
Ping Identity provides cloud-based identity management software for companies and government organizations.
H1B Sponsorship
Ping Identity has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (3)
2023 (2)
2022 (3)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$128.35MKey Investors
Kohlberg Kravis RobertsDFJ Growth,W Capital PartnersSilicon Valley Bank,Triangle Peak Partners
2022-08-03Acquired
2019-09-18IPO
2014-09-18Series F· $35M
Recent News
BiometricUpdate.com
2026-02-02
Company data provided by crunchbase