FortifyIt Technology Solutions · 1 day ago
Commercial Dock & Door Technician
El Paso, TX, US
Full-time
Onsite
New Grad, Entry LevelFortifyIt Technology Solutions is seeking a Commercial Dock & Door Technician who will install, maintain, and repair commercial door and dock equipment at customer locations. The role requires mechanical and electrical troubleshooting skills, and a strong commitment to customer service while ensuring quality workmanship and professional conduct.
Computer Software
Responsibilities
Install, service, and maintain commercial dock and door equipment in accordance with manufacturer guidelines and company standards
Perform mechanical and electrical troubleshooting on a wide range of dock and door equipment, including rolling and sectional doors
Use hand tools, power tools, and welding equipment to fabricate brackets, mounts, and other installation hardware as needed
Maintain a safe and clean job site, comply with all company safety policies, industry regulations, and adhere to all traffic laws and vehicle safety standards while operating company equipment
Read and interpret manuals, wiring diagrams, and technical documentation to assist with equipment diagnostics and repair
Document all service activities, including work performed, parts used, and recommendations for future maintenance or repair
Communicate clearly and professionally with customers, providing updates on job status and explaining any additional service needs
Assist team members with larger installations or service calls as needed and remain flexible to support changing priorities and schedules
Comply with all company safety policies, procedures, and industry regulations, including proper use of PPE and fall protection
Qualification
Required
A Technician I installs, maintains, and repairs commercial door and dock equipment at customer locations
The role requires mechanical and electrical troubleshooting skills, a safety-first mindset, and a strong commitment to customer service
Technicians work both independently and collaboratively to complete scheduled service calls and installations
Quality workmanship, clear communication, and professional conduct are key to success in this position
Install, service, and maintain commercial dock and door equipment in accordance with manufacturer guidelines and company standards
Perform mechanical and electrical troubleshooting on a wide range of dock and door equipment, including rolling and sectional doors
Use hand tools, power tools, and welding equipment to fabricate brackets, mounts, and other installation hardware as needed
Maintain a safe and clean job site, comply with all company safety policies, industry regulations, and adhere to all traffic laws and vehicle safety standards while operating company equipment
Read and interpret manuals, wiring diagrams, and technical documentation to assist with equipment diagnostics and repair
Document all service activities, including work performed, parts used, and recommendations for future maintenance or repair
Communicate clearly and professionally with customers, providing updates on job status and explaining any additional service needs
Assist team members with larger installations or service calls as needed and remain flexible to support changing priorities and schedules
Comply with all company safety policies, procedures, and industry regulations, including proper use of PPE and fall protection
Knowledge of mechanical and electrical systems related to commercial door and dock equipment is essential for diagnosing and resolving technical issues
Skill in using hand tools, power tools, and welding equipment is required for the effective installation, maintenance, and repair of equipment
Ability to read and interpret blueprints, technical diagrams, and manuals is critical for accurate troubleshooting and equipment setup
Knowledge of OSHA safety standards and proper use of PPE ensures a safe working environment on all job sites
Skill in communicating effectively with customers and team members supports strong client relationships and team collaboration
Ability to work independently, manage time effectively, and adapt to shifting schedules is necessary to succeed in a dynamic field service environment
Regular fieldwork at indoor and outdoor customer sites
Extended periods in varying environmental conditions, including weather and noise
Frequent standing, bending, ladder use, and operation of hand and power tools
Ability to lift and carry up to 50 pounds regularly
This job requires less than 10% planned business travel
This job requires vehicle travel to client sites
Graduated from the Apprentice level course work in the Advance Program, or a Level 1 assessment to be approved based on Advance program
A valid current state-issued driver's license is required
Preferred
High School Diploma or equivalent is preferred
Trade school certificate or diploma is acceptable
Experience with the following is preferred: Welding, Mechanical Knowledge, Hydraulic knowledge, and Electrical
Previous Dock and Door Industry experience is preferred
Company
FortifyIt Technology Solutions
Fortify, founded in 2019 and previously known as DuraSense, is the premier aftermarket IoT and digital platform solution for facility loading docks.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase