Deseret First Credit Union · 2 hours ago
Member Service Agent
UT, West Valley City, US
Full-time
Hybrid
New Grad, Entry Level
0+ years expDeseret First Credit Union is recognized for its excellent workplace culture and is inviting applications for the Member Service Agent position. This role involves providing service to members by processing financial transactions and educating them on products and services through various communication channels.
BankingConsultingFinancial ServicesLending
Responsibilities
Takes incoming calls from members to assist them with account needs and transactions
Opens new accounts
Processes checks
Responds to members' e-mail and chat system inquiries
Provides credit union products and services to existing members
Qualification
Required
High school diploma or GED and six months of experience working with the general public required
Previous phone experience is helpful
Must be friendly, personable, professional, and service-oriented
Good oral and written communication skills
Ability to think outside the box and problem solve
Ability to multi-task and adapt to change
Microsoft Office Suite; strong ability to learn new software programs
Preferred
Spanish speaking is a plus
Benefits
12 paid holidays
Competitive compensation
Benefits, perks, and discounts worth a double-take
A positive atmosphere and co-workers who truly care
Enjoyable activities and wellness initiatives
Work-from-home flexibility
Company
Deseret First Credit Union
Deseret First Credit Union exists to foster the financial independence and well-being of its members within the LDS community.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Ben Dean, CPA
Chief Financial Officer
Annalesa Vernon
Chief Operating Officer
Company data provided by crunchbase