Zippy · 2 weeks ago
Partner Risk Operations Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expZippy is a company dedicated to simplifying the loan process for manufactured homes. The Partner Risk Operations Manager is responsible for executing and maintaining partner risk controls, ensuring compliance, and providing data-driven insights to support risk oversight and decision-making.
FinanceFinancial ServicesFinTechLending
Responsibilities
Coordinate and execute retailer underwriting activities for partner onboarding
Prepare, validate, and submit complete underwriting packages for external review and approval
Perform annual guarantor underwriting reviews
Conduct annual and ad hoc community rating reviews based on defined risk triggers
Maintain underwriting files and supporting documentation
Monitor dealer license status across all partners
Track license expirations, renewals, and exceptions
Escalate licensing gaps or concerns to Compliance and Legal teams
Maintain licensing records and evidence
Coordinate documentation workflows for partner agreements, including documentation related to new relationships, amendments, assumptions, and legacy agreements
Track document execution status and maintain centralized records of executed partner agreements
Support document control standards to ensure alignment between executed agreements and approved partner risk terms
Monitor partner portfolio concentrations and maintain tracking reports
Maintain setup cost approval calculations and supporting documentation
Track partner level risk metrics and changes over time
Monitor public and official sources for legal, financial, or compliance risks affecting partners
Log partner risk events including bankruptcies, lawsuits, and regulatory actions
Perform quarterly PACER pulls for guarantor entities and document findings
Execute documented escalation workflows
Track remediation actions and resolution status
Maintain partner underwriting policies and procedures
Ensure procedures reflect approved practices and controls
Support internal and external audits by producing partner risk evidence
Track audit findings and remediation related to partner risk
Produce standardized partner risk reports and dashboards
Ensure data accuracy and consistency across partner risk systems
Coordinate with Operations, Compliance, Legal, Finance, and Enterprise Risk teams on partner risk activities
Support change management activities related to partner program updates
Review and process partner risk approvals related to community ownership changes, including acquisitions, divestitures, restructurings, and entity transfers
Validate completeness of required documentation for ownership changes
Confirm alignment with approved partner risk criteria and underwriting standards
Coordinate reviews with Compliance, Legal, Finance, and Enterprise Risk as required
Document approvals, conditions, and supporting analysis
Maintain records of partner entity changes and associated risk decisions
Qualification
Required
8-12+ years of progressive experience in risk operations, credit risk, underwriting operations, third party risk, or comparable risk control functions within a regulated financial services environment
Demonstrated experience independently evaluating risk exposure, identifying control gaps, and developing written, well supported risk recommendations for senior risk or compliance stakeholders
Experience reviewing or supporting contractual, underwriting, or partner level documentation with the ability to assess risk implications separate from commercial considerations
Proven ability to operate as an independent control function, including raising objections, documenting concerns, and maintaining risk discipline in the face of business pressure
Strong experience managing complex, recurring risk processes with multiple stakeholders, deadlines, and documentation requirements
High level of proficiency in risk documentation, audit evidence preparation, and procedural compliance, with direct experience supporting internal or external audits
Demonstrated ability to work cross functionally with Sales, Legal, Compliance, Finance, and Operations while maintaining professional independence and constructive collaboration
Strong analytical, written communication, and organizational skills, with the ability to clearly articulate risk considerations to both technical and non technical audiences
Preferred
Manufactured housing, specialty finance, or partner based lending experience strongly preferred
Benefits
Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience.
Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy.
Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment.
Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family.
Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses.
Training & Licensing Support: We invest in your professional growth with resources for training and licensing.
Paid Time Off: We offer generous PTO—and we encourage you to use it!
Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs.
Parental Leave: We provide paid parental leave to support you and your growing family.
No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge.
Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more.
Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us.
Core Values: At the heart of everything we do are our core values: Lead with Passion, Own It, Build a Better Way, Results Driven, and The Golden Rule. These values guide our decisions, shape our culture, and inspire us to achieve our best every day.
Join a Growing Team: Be part of a dynamic team at a pivotal moment in Zippy’s growth, where every contribution makes a significant impact.
Innovative Work: Collaborate with sharp, passionate teammates to tackle unique challenges in the Manufactured Housing market, positioning our product as a top-tier lending solution.
Supportive Culture: You’ll be welcomed into a collaborative environment that fosters camaraderie, respect, and a deep sense of belonging.
Diversity & Inclusion: We’re committed to empowering a diverse and inclusive workforce, celebrating our differences, and ensuring everyone feels safe to bring their whole selves to work.
Inspirational Leadership: Work alongside leaders who are not only approachable but also dedicated to providing guidance, mentorship, and support to help you succeed.
Meaningful Impact: Be part of a mission-driven team that’s making housing more affordable for everyone, helping prospective buyers secure fast and simple online loans to purchase manufactured homes.
Company
Zippy
Zippy engages in providing a simple, online, and fast loan.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$78.4MKey Investors
ETHZillaBrand Foundry Ventures
2025-12-15Series Unknown· $19M
2025-12-10Corporate Round· $21.1M
2024-10-11Series Unknown· $19.57M
Leadership Team
Jordan Bucy
Co-Founder, President & COO
Christopher Donsbach
Head of Community Partnerships
Recent News
2025-12-16
2025-12-11
thefly.com
2025-12-11
Company data provided by crunchbase