Mount Sinai Morningside · 21 hours ago
Patient Liaison Coordinator(Fluent in Arabic) -Mt Sinai International Services
New York, NY
Full-time
Onsite
Entry, Mid Level
$65K/yr - $82K/yr
2+ years expMount Sinai Morningside is a leading health system dedicated to providing exceptional patient care. The Patient Liaison Coordinator will be responsible for coordinating and navigating care for patients, facilitating communication between patients and hospital staff, and ensuring a smooth patient experience throughout their treatment journey.
Hospital & Health Care
Responsibilities
Plans, refers, and coordinates medical services for Executive Services patients accessing the Mount Sinai Health System
Greets Executive Services either in person or via telephone, and updates their demographics in the department management system
Cultivates and maintains professional customer service relationships within the health system
Verifies visit details with the patient or family prior to arrival or, at minimum, at time of arrival before visit
Navigates patient and family members to and from appointments
Communicates all required detail to appropriate parties regarding patient's arrival, and ensures that the medical record is available for the physician
Processes HIPAA-related paperwork and other institutional forms as required, maintaining a high degree of accuracy and appropriate filing
Performs customer satisfaction rounding with patients when admitted
Schedule patient follow-up appointment(s) as needed. Provides patient with guidelines for requesting medical records and other paperwork
Performs basic charge entry tasks
Answers phones for department and coordinates inquires with appropriate team members or departments
Follows all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents
Perform other duties assigned by Director or supervisor
Qualification
Required
Must speak fluent Arabic
Preferred
Bachelor's degree preferred
At least 2 years' experience, preferably in a health care facility/physician practice environment
Company
Mount Sinai Morningside
At Mount Sinai Morningside, we offer exceptional clinical care and research within the comfort of a neighborhood hospital known for compassion and sensitivity.
1001-5000 employees
H1B Sponsorship
Mount Sinai Morningside has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (3)
2023 (26)
2022 (20)
2021 (6)
2020 (20)
Funding
Current Stage
Late StageLeadership Team
Faye Reiff-Pasarew
Deputy CMO, Associate Chief of Hospital Medicine, Assistant Professor of Internal Medicine
Lucy Xenophon, MD, MPH
Chief Transformation Officer
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