Grocery Outlet · 16 hours ago
Sr. Director –Information Security
Emeryville, California, United States
Full-time
Onsite
Director/Executive
$180K/yr - $210K/yr
15+ years expGrocery Outlet is a company focused on providing value to bargain-minded consumers in the U.S. They are seeking a Sr. Director of Information Security to lead the development and execution of a comprehensive cybersecurity program across the organization. This role involves overseeing cybersecurity strategy, operations, compliance, and risk management while partnering with various departments to ensure the security of enterprise systems and data.
Food and BeverageGroceryRetail
Responsibilities
Define and execute Grocery Outlet’s information security strategy in alignment with business priorities and risk appetite
Serve as the lead advisor to the CIO and executive team on cyber risk, compliance, and incident response
Oversee the Security Operations Center (SOC), incident detection, response, and remediation across all corporate and store systems
Ensure high observability and active monitoring of key platforms (SAP S/4HANA, GCP, custom applications)
Lead the implementation and continuous improvement of GRC practices aligned to frameworks such as NIST CSF and SOX
Ensure compliance with CCPA, PCI-DSS, and other regulatory obligations impacting retail and enterprise operations
Lead IAM and privileged access management (PAM) strategy and tooling
Oversee data classification, encryption, and loss prevention policies and enforcement across systems
Manage security professionals across GRC, architecture, and SOC functions
Oversee third-party security partners and manage security-related vendor relationships and contracts
Collaborate with Development and Infrastructure teams to ensure secure design, coding, and deployment practices
Drive adoption of secure software development lifecycle (SSDLC) practices across internal and vendor-built platforms
Maintain and regularly test the enterprise incident response plan
Coordinate with Legal and executive stakeholders during security events or breaches
Qualification
Required
15+ years of experience in information security, risk management, or enterprise IT
7+ years of leadership experience, including managing security teams and vendor ecosystems
Deep knowledge of NIST CSF, SOX, PCI, and data privacy frameworks
Experience with hybrid cloud environments (GCP preferred) and enterprise platforms like SAP S/4HANA
Proven success in building and maturing security programs in a complex, distributed enterprise
Strong communicator with executive presence; able to convey risk and trade-offs clearly to leadership
Strategic and operational leader with a strong sense of ownership and accountability for service outcomes
Deep expertise in IT service management platforms such as ServiceNow, Jira Service Management, Zendesk, or equivalent
Strong analytical, problem-solving, and decision-making capabilities in complex operational environments
Excellent communication, negotiation, and interpersonal skills, with the ability to influence stakeholders at all levels of the organization
Metrics-driven and disciplined in managing SLA performance, customer satisfaction (CSAT), and continuous improvement
Proven ability to lead and develop high-performing teams while effectively managing managed service providers and vendor partners
Effective at translating technical service issues into clear business impact and actionable improvement plans
Preferred
Bachelor's degree in Computer Science, Cybersecurity, or related field preferred
Advanced degree a plus
CISSP, CISM, or related certifications preferred
Benefits
Annual Bonus Program
Equity
401(k) Profit Sharing
Medical, Dental, Vision & More!
Company
Grocery Outlet
The largest “extreme-value” grocer in the U.S. We have more than 200 locations in CA, ID, NV, OR, PA Washington.
1001-5000 employees
H1B Sponsorship
Grocery Outlet has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (5)
2023 (4)
2022 (5)
2021 (1)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$439M2019-10-01Post Ipo Equity· $439M
2019-06-20IPO
Leadership Team
Jason Potter
Chief Executive Officer
Andrea R Bortner
Chief Human Resources Officer
Recent News
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