Member Service Specialist jobs in United States
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ProFed Credit Union · 19 hours ago

Member Service Specialist

positionDecatur,IN,US
timeFull-time
remoteOnsite
seniorityMid Level

ProFed Credit Union is seeking a Member Service Specialist who will primarily be responsible for processing member transactions and providing a variety of member services. The role includes promoting credit union products, maintaining control of cash and documents, and supporting branch management and staff training.

BankingConsumer LendingCreditCredit CardsFinancial Services

Responsibilities

Provide assistance and support to Branch Manager and Assistant Branch Manager as needed
Conduct loan interviews and process loan applications and documentation
Provide leadership, technical guidance, and training to Member Service Associate staff members
Execute member transactions and provide general information in an accurate, efficient, and courteous manner
Actively promote credit union products and services
Maintain proper control of assigned cash, corresponding transactions, and credit union documents
Maintain a neat and organized work area
Attend all required staff meetings and training sessions
Additional duties as assigned

Qualification

Transaction processingMathematical computationBasic computer knowledgeCustomer serviceLeadership

Required

Requires a friendly, well-organized person who can portray a professional image regarding performance, appearance and attitude toward members, co-workers, and management staff
Must be able to balance consistently and keep proper control over cash drawer at all times
Ability to prepare and complete transaction and loan documentation and perform mathematical computation is required
Must have basic computer knowledge and the ability to learn credit union transaction processing systems
Must be able to view a terminal screen and operate a computer keyboard
This individual must be able to count accurately and quickly
Ability to complete transactions, documentation and perform mathematical computation is required

Company

ProFed Credit Union

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Profed Credit Union offers checking/saving accounts, loans, credit cards, mortgages, refinance and online banking services.
dateFounded in 1933
location
Fort Wayne, Indiana, USA
people-size51-200 employees
web-link
https://www.profedcu.org

Funding

Current Stage
Growth Stage

Leadership Team

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Nina Baker
President/CEO
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Company data provided by crunchbase