LAZ Parking · 4 days ago
Assistant Commercial Manager - Austin, TX
Austin, TX
Full-time
Onsite
Entry, Mid Level
$52K/yr - $55K/yr
1+ years expLAZ Parking is one of the largest and fastest growing parking companies in the country, dedicated to creating opportunities for employees and value for clients. The Assistant Commercial Manager will assist in overseeing operations at assigned locations to ensure professional parking management and support the needs of operational teams.
CommercialCustomer ServiceEventsParkingResidential
Responsibilities
Assists with leading, directing, and developing team of employees at parking location(s)
Assists with managing, planning, scheduling, training and directing the activities of on-site employees
Responsible for payroll processing; ensuring sign off on hours in timely manner; collaborate with the local payroll department to ensure pay data is completed properly; work with Human Resources Business Partner to ensure proper wage and hour compliance
Responsible for assisting with executing plan for the opening of newly assigned locations
Responsible for financial management of assigned locations ensuring adherence to budget and revenue enhancements
Assists with overseeing the transition of newly assigned locations from acceptance of contract through opening of location ensuring client satisfaction
Responsible for assisting in maintaining positive client relationships and business retention
Game plan for the upcoming week, look at data and trends to make decisions in the field
Assists with training new hires for the Maintenance team
Have a full understanding of Audit Requirements and lead within those guidelines
Use Passport, BI, and LPR Data to track Maintenance performance and make decisions based on findings
Have a full understanding of our LPR vehicles and how we utilize them to track occupancy, and maximize efficiency in the field
Help lead various projects that the client may have us complete to better manage the operation or expand into new areas
Work directly with Area Managers to ensure success of the team and be an example
Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients
Assist the region with the operations preparation for potential new locations including rate surveys, ticket pulls, etc
Daily, Weekly, Monthly, and Annual financial and operational reports as required
Ensuring that increased revenue, managed expenses, and customer satisfaction is maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our various clients
Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned location(s)
Communicate with local police department and emergency management teams regarding operations
Assists with organizing and managing the oversight of garage operations within LAZ Parking
Assist with the monitoring, review, and analysis of the market rate structures
Assists with the implementation and completion of other projects, programs, and initiatives that may arise from assigned location(s)
Additional related duties as assigned
Qualification
Required
Bachelor's Degree or equivalent work experience
1+ year in a Management role
Knowledge of Excel, Word, Power Point and General Microsoft Office Applications
Experience working with financial statement/accounting, P&L reports and budgeting
Ability to be flexible in schedule in order to meet operational needs. This may require occasionally working outside of regularly scheduled hours
Ability to seek improvement and create an environment of idea sharing and creative problem solving
Ability to work hours that are dependent on the needs of the business
Strong customer service skills and abilities
Ability to be approachable and facilitate coaching conversations with employees and managers
Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude)
Ability to encourage open expression of ideas and opinions
Excellent teambuilding and interpersonal skills
Ability to work independently and multi-task
Ability to communicate professionally and effectively with all levels of the organization
Ability to interpret policies, procedures, and standard business practices
Demonstrates a sense of urgency and timeliness
Willingness to work in the elements – heat, wind, snow, rain, etc
Ability to lift, push and pull at least 25 pounds
Ability to stand, walk and run for extended periods of time
Ability bend, stoop, squat and lift frequently throughout a shift
Preferred
Parking management experience is preferred but not required
Company
LAZ Parking
A Hartford, Conn.-based provider of parking management services
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Harvest Partners Structured Capital
2015-09-22Private Equity
Leadership Team
Jeff Karp
President & Co-Founder
Jason Bendett
Deputy CFO
Recent News
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