Eppendorf · 1 day ago
Junior Professional Field Service
San Diego, CA
Full-time
Onsite
Entry Level
$23/hr - $25/hr
1+ years expEppendorf is a company focused on improving human living conditions, and they are seeking a Junior Professional Field Service. The role involves performing calibration services, ensuring customer satisfaction, and maintaining ISO compliance while working within a service center environment.
BiotechnologyInternet
Responsibilities
Responsible to perform calibration service as assigned at a Service Center to achieve group-based annual goals
Achieve high levels of customer satisfaction. Must be a highly effective communicator from managing expectations through follow-up in a positive, customer centric, error free and professional manner
Responsible to ensure service is completed accurately and all system needs are addressed in a timely manner with the proper detail to ensure invoicing and quality management system requirements
Maintains required ISO Compliance (including all necessary training certificates) under the direction of the Management team and all the company’s policies, procedures, rules and regulations
Qualification
Required
Responsible to perform calibration service as assigned at a Service Center to achieve group-based annual goals
Achieve high levels of customer satisfaction. Must be a highly effective communicator from managing expectations through follow-up in a positive, customer centric, error free and professional manner
Responsible to ensure service is completed accurately and all system needs are addressed in a timely manner with the proper detail to ensure invoicing and quality management system requirements
Maintains required ISO Compliance (including all necessary training certificates) under the direction of the Management team and all the company's policies, procedures, rules and regulations
2nd Shift Hours: 12:00 pm - 8:30 pm (Training during the initial 2 weeks will be first shift 8:00 am - 4:30 pm)
High School or GED equivalent required
Minimum of 1-2 years' relevant technical or customer experience (i.e, sales or service); or equivalent military training with at least 1-2 years' relevant technical or customer experience
Preferred
Associate's degree (A.A.) or equivalent from a two-year college or technical school preferred
Benefits
Bonus eligibility
Competitive total rewards package including health, financial, and education benefits
Company
Eppendorf
Eppendorf is a life science company that develops and sells instruments and consumables for liquid and cell handling in laboratories.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Allison Cushing
Product Manager Consumables Partner Brands and Excella
Gabriella Ferrentino
Human Resources Business Partner
Recent News
PR Newswire UK
2025-11-14
News-Medical.Net
2025-09-12
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