Maximus · 22 hours ago
Analyst - Reporting
Maximus is hiring a remote Analyst – Reporting to support the General Services Administration in a consolidated contact center environment handling interactions for multiple federal agencies. The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data.
Business Process Automation (BPA)ConsultingEducationGovernmentGovTechHealth CareInformation Technology
Responsibilities
Responsible for database administration, data consolidation, data analysis and management reporting
Design database reports based on the requestor’s requirements in support of key business strategies
Perform queries, data extraction, manipulation, and analysis to provide reporting solutions
Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components
Create user guides and train on use of database reports, as necessary
Qualification
Required
Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience
U.S. Citizenship and ability to pass a security clearance
2+ years of specific experience performing data analytics within a call center environment
Ability to quickly learn and adapt to new technologies
Strong attention to detail
Strong critical thinking and problem-solving skills
Must have the ability to pass a federal background check
Must currently and permanently reside in the Continental US
Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity
Minimum 5mpbs upload speed
Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
Private and secure work area and adequate power source
Preferred
Experience with Microsoft Power Platform preferred
Experience with MicroStrategy preferred
Benefits
Health insurance coverage
Life and disability insurance
A retirement savings plan
Paid holidays
Paid time off
Company
Maximus
Providing government technology services, digitally enabled customer experiences, and clinical health services that change lives.
Funding
Current Stage
Public CompanyTotal Funding
$7.93M2010-12-09Post Ipo Equity· $7.93M
Leadership Team
Recent News
2025-11-20
Company data provided by crunchbase