Zippy · 1 day ago
Closing Operations Specialist - Bilingual Spanish
United States
Full-time
Remote
Entry, Mid Level
2+ years expZippy is a company dedicated to simplifying the loan process for manufactured homes. The Closing Operations Specialist will oversee and execute the digital signing ceremony for borrowers, ensuring a smooth and informative closing experience.
FinanceFinancial ServicesFinTechLending
No H1B
Responsibilities
Engage borrowers in a warm, approachable manner during digital closings, with a genuine desire to assist them through homeownership
Develop strong knowledge of loan products and perform detailed quality assurance on closing documents; send reviewed documents to borrowers and be prepared to discuss and answer questions
Proactively resolve issues as they arise and facilitate post-close tasks in preparation for loan servicing
Organize and manage time effectively to deliver high-quality closings in a collaborative, team-oriented environment
Provide thoughtful feedback on Zippy’s systems and processes as the company continues to build and scale its technology; take ownership of the closing process and continuously look for ways to improve
Contribute learnings, best practices, and insights across a growing team of origination professionals working to disrupt manufactured housing finance
Qualification
Required
2+ years of loan closing experience in the housing market; manufactured housing experience is a plus
Comfortable working in a fast-paced, evolving environment
Highly detail-oriented with a strong focus on quality and process
Flexible schedule, including availability for evenings and weekends as needed to meet customer closing needs
Proactive, autonomous worker with strong follow-through
Collaborative and innovative, with a team-first mindset
Proficient in Microsoft Office and other software tools
Comfortable with technology and adapting to changing systems
Undergraduate degree or equivalent relevant work experience
Bilingual in English and Spanish, with the ability to support Spanish-speaking borrowers throughout the closing process
Ability to perform remote online notarizations; must reside in one of the following states: Arizona, Florida, Michigan, Missouri, Montana, New Jersey, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, or Washington
Benefits
Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience.
Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy.
Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment.
Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family.
Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses.
Training & Licensing Support: We invest in your professional growth with resources for training and licensing.
Paid Time Off: We offer generous PTO—and we encourage you to use it!
Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs.
Parental Leave: We provide paid parental leave to support you and your growing family.
No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge.
Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more.
Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us.
Company
Zippy
Zippy engages in providing a simple, online, and fast loan.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$78.4MKey Investors
ETHZillaBrand Foundry Ventures
2025-12-15Series Unknown· $19M
2025-12-10Corporate Round· $21.1M
2024-10-11Series Unknown· $19.57M
Leadership Team
Jordan Bucy
Co-Founder, President & COO
Christopher Donsbach
Head of Community Partnerships
Recent News
2025-12-16
2025-12-11
thefly.com
2025-12-11
Company data provided by crunchbase