Business Process Intern (2026 Sumer Internship) jobs in United States
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ChatGPT Jobs · 6 hours ago

Business Process Intern (2026 Sumer Internship)

Motorola Solutions is a global community focused on enhancing safety through innovative technologies. They are seeking a Business Process Intern to assist in the development of business process systems, collaborate with teams to organize knowledge resources, and enhance customer issue resolution processes.

Computer Software

Responsibilities

Develop novel use(s) of AI to assist in business process creation, management, or use
Assist in the development and maintenance of business process systems and databases to ensure timely and accurate information is available
Collaborate with cross-functional teams to identify, capture, and organize knowledge resources, including FAQs, troubleshooting guides, and best practices
Support the implementation and improvement of business process processes and procedures to enhance the efficiency of customer issue resolution
Work closely with support teams to identify process gaps and develop content to address those gaps
Improvements and proactively address recurring issues
Provide customer service support as needed, including responding to customer inquiries, resolving issues, and escalating complex cases to appropriate teams
Other duties as assigned

Qualification

Business Process ManagementAnalytical SkillsOrganizational SkillsCustomer Service PrinciplesWritten CommunicationVerbal CommunicationTeam Collaboration

Required

Currently pursuing a degree in Information Science, Organizational Leadership, Business Administration, or a related field with an interest or concentration in business process is a plus
Must be able to work from home and an office
Strong organizational and analytical skills with an attention to detail
Excellent written and verbal communication abilities
Ability to work collaboratively in a team environment and independently when necessary

Preferred

Familiarity with customer service principles and practices is a plus

Company

ChatGPT Jobs

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Funding

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Early Stage
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