Midi Health · 22 hours ago
Chief of Staff, Clinical Operations
United States
Full-time
Remote
Senior Level
5+ years expMidihealth is a fast-scaling virtual care company focused on transforming healthcare delivery, particularly in women’s health. They are seeking a Chief of Staff for Clinical Operations to drive cross-functional execution, manage operational performance, and lead high-impact initiatives to scale care delivery.
Health CareMedicalTherapeuticsWomen's
No H1B
Responsibilities
Act as an internal management consultant to the SVP of Clin Ops: frame ambiguous problems, develop options, and drive decisions to execution
Lead high-impact initiatives tied to care delivery scale, operational performance, clinician experience, and clinical risk
Build executive-ready narratives, pre-reads, and decision memos grounded in data, constraints, and tradeoffs
Own the SVP Ops “front door”: intake, triage, prioritization, and escalation paths for Clinical Ops work
Run the SVP Ops operating rhythm (priority reviews, cross-functional standups, milestone/action follow-through)
Maintain core operating artifacts (OKR tracker, decision log, dependency map, risks/issues tracker, action register)
Partner with analytics and operational owners to ensure KPI reporting answers the right questions; surface trends/risks and drive corrective actions
Connect Clinical Ops, Quality/Safety, Compliance, Product/Informatics, Finance, People/HR, and Care Delivery leaders to move work forward
Resolve ownership gaps, decision-right issues, and resourcing constraints
Coordinate complex rollouts so changes land cleanly (owners, timelines, adoption plan, measurement)
Support P&L oversight: forecasting, variance review, performance-to-plan narratives
Support budget planning and resource allocation decisions (headcount, vendor spend, key investments)
Translate operational levers into financial impact (utilization, productivity, quality-driven rework, staffing model changes)
Coordinate high-severity operational events; manage exec comms and ensure post-incident actions are owned and closed
Support org design and role clarity (spans/layers, RACIs, hiring priorities, durable ownership models)
Qualification
Required
5+ years in management consulting, strategy & ops, program leadership, or a high-growth tech/healthcare environment
Experience driving cross-functional work in healthcare, digital health, or regulated operations
Strong analytical instincts: can structure problems, interpret data, and make clear recommendations
Excellent executive communication: crisp synthesis, strong writing, and confident stakeholder management
Proven ability to run multiple workstreams with real accountability for outcomes
High judgment and discretion; comfortable handling sensitive information
Strong project/program management muscles and a bias toward action in ambiguity
Preferred
Experience supporting senior clinical/operations leaders in a scaling environment
Familiarity with clinical operations, quality/safety, compliance, or care delivery workflows in virtual care
Experience partnering with Finance on forecasting, budget planning, or operating review cadences
Benefits
Competitive base salary
Equity
Benefits
Company
Midi Health
Midi Health provides virtual care for women in midlife, offering clinician support for menopause, hormonal health, and related conditions.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$152MKey Investors
Advance Venture PartnersEmerson CollectiveGoogle Ventures
2025-10-02Series C· $50M
2024-04-24Series B· $63M
2023-09-27Series A· $25M
Leadership Team
J
Jill Herzig
Chief Brand Officer, Brand Steward
Joanna Strober
Founder
Recent News
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