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Ping Identity · 5 hours ago

IT Systems Administrator

USA - Austin, TX - Hybrid

Full-time

Hybrid

Mid Level

$104K/yr - $120K/yr

Ping Identity is a company focused on making digital experiences secure and seamless for users. They are seeking a skilled Systems Administrator to safeguard information and systems while contributing to the development and implementation of IT strategy and innovation.

GovernmentIdentity ManagementSecuritySoftware

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Unified Communications Management: Oversee the administration and optimization of enterprise telephony systems (VoIP), SIP trunking, and cloud-based communication platforms

System Administration: Manage a diverse range of on-premise, server-based, and cloud applications, including Google Workspace and Slack

Technical Support: Provide expert Tier 2 support for employees and partners, resolving complex IT and communication issues

Security Collaboration: Work with the Enterprise Security team to remediate threats using tools like CrowdStrike and OPSWAT7

Infrastructure Liaison: Prioritize and escalate tickets to specialized teams like Infrastructure and DevOps when necessary

Lifecycle Management: Research, procure, and maintain both IT hardware and telephony equipment

Qualification

Telephony & VoIPOperating SystemsSaaS & SecurityMDM ToolsLinuxCertificationsCommunication Automation

Required

Telephony & VoIP: Proven experience managing enterprise-grade phone systems (e.g., Zoom Phone, Cisco UCM, or RingCentral) and understanding of SIP/RTP protocols

Operating Systems: Strong administration skills in macOS and Windows OS

Hardware: Troubleshooting experience with Apple/Windows devices and telephony hardware (headsets, desk phones, conference room kits)

MDM Tools: Proficiency with MDMs JAMF, Intune and/or Fleet

SaaS & Security: Hands-on experience with Google Workspace, Slack, Active Directory, and security tools like CrowdStrike

Preferred

Communication Automation: Familiarity with Tines, APIs, or BetterCloud for automating communication workflows

Identity & Access Management (IAM): Knowledge of IAM, SSO, MFA, Saml, OIDC, OAUTH

Linux: Experience with Ubuntu administration

Certifications: Relevant certifications such as Network+, Apple certifications, or VoIP-specific credentials

Education: AS/BS in IT, Computer Science, or equivalent work experience

Benefits

Generous PTO & Holiday Schedule

Parental Leave

Progressive Healthcare Options

Retirement Programs

Opportunity for Education Reimbursement

Commuter Offset (Specific locations)

Company

Ping Identity

Glassdoor4.0

Ping Identity provides cloud-based identity management software for companies and government organizations.

Founded in 2002

Denver, Colorado, USA

1001-5000 employees

https://www.pingidentity.com

H1B Sponsorship

Ping Identity has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (9)

2024 (3)

2023 (2)

2022 (3)

2020 (3)

Funding

Current Stage

Public Company

Total Funding

$128.35M

Key Investors

Kohlberg Kravis RobertsAppian VenturesGeneral Catalyst

2022-08-03Acquired

2019-09-18IPO

2014-09-18Series F· $35M

Leadership Team

Andre Durand

Founder & CEO

Loren Russon

SVP of Product & Technology

Recent News

PR Newswire

Ping Identity Advances Universal Services to Redefine Trust in the Age of AI-Driven Fraud

2026-01-20