MITRE · 14 hours ago
Senior Business Operations Analyst
McLean, VA
Full-time
Onsite
Senior Level
$106K/yr - $159K/yr
5+ years expMITRE is a not-for-profit corporation dedicated to tackling the nation's toughest challenges. The Senior Business Operations Analyst will manage processes for FAA invoice submissions, oversee government property management, and lead training efforts while collaborating with various teams to enhance operational efficiency.
Cyber SecurityInformation TechnologyNon ProfitQuantum ComputingSaaS
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Manage and execute processes for semi-monthly FAA invoice submissions. Coordinate with Program Finance, CIT Division operations staff, and Accounts Receivable on validating invoice backup detail information (ODCs and Travel Expenses) and conduct outreach to PLs and staff as necessary
Establish and manage processes for management of government property purchased under the CAASD contract. Coordinate with MITRE Property organization on ensuring that all direct project property is accounted for and represented accurately on reports for submission to the FAA quarterly and as needed
Lead efforts to develop materials for CIT Project Leader and CIT staff training & education. Collaborate with P261 Senior Manager and CIT Outreach & Engagement Manager on orchestrating and executing periodic meetings with and communications to the CIT Project Leader community on topics of interest
Lead the development, distribution, follow-up, status tracking, and reporting of completion of annual FAA security training courses for MITRE staff and subcontractors with FAA suitability
Assist in identifying opportunities to achieve CAASD small business contracting goals. Collaborate with business partner organizations (Finance, Contracts) on engagement with CIT Department Managers, Outcome Leaders, and Project Leaders to raise awareness of goals and implement methods to improve and measure CIT’s performance against those goals
Lead material development of operational topics and facilitating biweekly Integration and Operations (I&O) meetings with CIT Department Managers and Outcome Leaders
Lead organization, planning, and facilitation of Quarterly Product Review Board in-person meetings with FAA PMO and senior stakeholders. Establish presentation templates, coordinate across CIT leadership on content generation, consolidate inputs from teams, and collaborate with FAA PMO on agenda & topics
Manage process and procedures and handle all internal communications with admin staff for to ensure all CIT admin staff understand expectations regarding the product delivery process
Collaborate with CIT P260 team on operational execution and efficiency improvements:
Evaluate existing CIT business operations processes and practices and proactively identify ways they could be streamlined or improved. Utilize business process modeling tools (iGrafx, Visio) to develop process models. Document procedures for staff to follow on Confluence pages
Collaborate with CIT PMO team and partner organizations (Finance, Contracts, Global Security Services, Workday, Travel, etc.) on recommending and implementing solutions to address process gaps and improve process efficiency and effectiveness
Develop expertise through cross-training in the FAA MOD process and collaborate with CIT PMO team in executing activities to bring work under contract (IWR review & distribution, coordination with Finance and PLs, PBWP updates, etc.)
Investigate data quality issues and proactively take actions to resolve the data errors or gaps. Engage with CIT Outcome Leaders, Department Managers, Project Leaders, Finance teams, and P260 analytics team to implement necessary fixes and updates to correct data quality issues and ensure they are not repeated
Qualification
Required
Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD with relevant experience who can immediately contribute at this job step; or equivalent combination of related education and work experience
Applicants selected for this position will be subject to a government security investigation and must meet eligibility requirements for access to sensitive information or applicants who are eligible for security clearances
Ability to obtain and maintain FAA Suitability clearance
Per the U.S. Government's eligibility requirements, you must be a U.S Citizen to be considered for a security clearance
Knowledge and proficiency in Microsoft Office tools, including MS Office (PowerPoint, Outlook, and Excel), MS Teams, SharePoint; familiarity with knowledge sharing tools including Confluence
Excellent organizational skills with the ability to effectively handle multiple assignments (e.g., multi-task)
Self-motivated, detail-oriented, action-oriented problem solver, with excellent communication skills who can work collaboratively as part of a team and with limited direct supervision
Demonstrated experience with business process re-engineering techniques and tools (e.g., Visio)
Passion for improving efficiency of operations, leveraging new technology and best practices
Strong interpersonal skills and excellent written and oral communication skills
Experience developing sophisticated presentation materials for manager-level audience
This position requires a minimum of 4 days a week on-site
Preferred
Master's degree and minimum 2 years of related work experience
Knowledge of MITRE Business Processes and supporting enterprise tools (e.g., Clarity, Salesforce, TRS)
Previous experience supporting a large, dynamic, fast paced team
Benefits
Competitive benefits
Exceptional professional development opportunities for career growth
Company
MITRE
The MITRE Corporation is working to solve some of the nation’s biggest challenges in defense, cybersecurity, healthcare, homeland security, the judiciary and transportation.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$2.05MKey Investors
US Department of EnergyMassachusetts Technology Collaborative
2023-07-27Grant
2023-06-08Grant· $2.05M
Leadership Team
Katie Schroth
Air & Space Forces Center Vice President
Kerry Buckley
Vice President
Recent News
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