ICF · 18 hours ago
Senior ServiceNow Developer (Remote)
United States
Full-time
Remote
Senior Level
$99K/yr - $168K/yr
5+ years expICF is a global advisory and technology services provider, and they are seeking an experienced Senior ServiceNow Developer to lead the design, development, and implementation of advanced solutions on the ServiceNow platform. This role requires deep technical expertise and strong problem-solving skills to deliver scalable and efficient solutions that align with business objectives.
ConsultingInformation TechnologyProfessional Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Architect and develop complex ServiceNow applications, modules, and integrations
Work closely with Solutions Architects and Business Analysts to understand and document the business outcomes and functional requirements, and lead the design of complex, effective ServiceNow solutions that align with those needs
Create and maintain advanced workflows, business rules, UI policies, client scripts, and server-side scripts
Implement new features and optimize existing functionalities to improve performance and user experience
Develop custom applications and integrations using REST/SOAP APIs and third-party tools
Provide technical guidance to Associate ServiceNow Developers and ServiceNow Developers
Support the growth of other Practice members to meet the needs of their role, the business, and future growth opportunities
Share solutions and lessons learned
Collaborate with cross-functional teams to define technical requirements and industry best practices
Ensure smooth execution of platform upgrades and patches
Maintain documentation for all customizations and configurations
Support the team in the deployment and validation of all production changes
Conduct code reviews, unit testing, and ensure adherence to coding standards
Troubleshoot and resolve complex technical issues
Work closely with project managers, other implementation specialists, and stakeholders to ensure seamless project coordination and effective, regular communication
Support for the escalation and communication of status to agency management and internal customers
Stay updated on the latest ServiceNow features, enhancements, and best practices to enhance the quality of implementations and maintain expertise in the platform
Continue certification and training process to meet Practice standards and growth areas, and contribute to the continued success of the team
Qualification
Required
5 or more years of experience implementing ServiceNow solutions in App Engine
5 or more years of experience working with an Agile implementation framework
3 or more years of experience working and developing with JavaScript - HTML5, Jelly, jQuery, and AngularJS
3 or more years of experience implementing systems using the Agile/Scrum methodology
2 or more years of Integration experience (SOAP, REST, and JSON as well as JDBC and file imports)
1 or more years of experience in Administration of a ServiceNow instance including the management of users, groups, and roles, CMS Development, ACLs, business rules, workflows, UI actions, UI policies, dictionary, and catalog items Orchestration and Discovery experience is a plus
US Citizenship is required (required by the federal government for this position)
Must be able to obtain Public Trust clearance
MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply
Preferred
Hands-on experience (>480 hours each) configuring or building 5 or more ServiceNow applications
ServiceNow Certified System Administrator
ServiceNow Certified Application Developer
In-depth knowledge of ServiceNow platform capabilities, modules, and best practices
Familiarity with ITIL processes and IT Service Management (ITSM) principles
Strong scripting skills in JavaScript and GlideScript
Strong technical skills, including workflow configuration, and business rule development
Experience in customizing UI and creating complex workflows
An understanding of integration techniques with external systems
Experience troubleshooting and resolving technical issues
Detail-oriented tendencies with excellent problem-solving and analytical abilities
The ability to work effectively in a team-oriented, collaborative environment
Excellent communication and interpersonal skills, with the ability to interact with clients and internal teams professionally
Understanding of performance optimization techniques
Company
ICF
ICF is a global consulting and technology services provider focused on making big things possible for our clients.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$59MKey Investors
New York State Department of TransportationU.S. Environmental Protection Agency
2023-02-13Grant· $29M
2021-03-15Grant· $30M
2006-09-28IPO
Leadership Team
John Wasson
Chairman, President and Chief Executive Officer
James Morgan
Chief Operating Officer and EVP
Recent News
2026-01-15
2025-12-15
2025-12-08
Company data provided by crunchbase