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CVS Health · 22 hours ago

Executive Director, Sales and Account Management - Public Sector & Labor, Keystone & Capital Markets

Field-Maryland

Full-time

Hybrid

Director/Executive

$121K/yr - $266K/yr

12+ years exp

CVS Health is committed to helping its members achieve their best health through innovative health care solutions. The Executive Director will lead a team focused on growing and retaining Public Sector & Labor customers while driving strategic direction and operational excellence across the Keystone and Capital markets.

Health CareMedicalPharmaceuticalRetailSales

Responsibilities

Leads and develops a high-performing team of sales and client management professionals responsible for growing and retaining Public Sector & Labor customers across PA, DE, WV, MD, DC, and VA

Establishes and executes operational strategies and performance metrics aligned with company, segment, regional, and market objectives

Defines and drives the long-term strategic direction for assigned departments to support sustainable growth and profitability

Partners with senior business leaders to develop and execute business strategies and key initiatives that deliver sales growth, membership gains, retention, and financial performance

Drives results through strong cross-functional collaboration with Sales, Service, Product Development, and Marketing, resolving complex and strategic business challenges

Leverages knowledge of the competitive landscape, regulatory environment, and market dynamics to anticipate and address emerging customer and market needs

Builds and maintains strong relationships with key stakeholders, including producers, plan sponsors, providers, customers, and regulatory agencies

Influences financial performance by identifying key drivers of the financial plan and proactively aligning strategies with economic, industry, and marketplace trends

Contributes to market and segment compensation strategies to optimize sales performance, member retention, and earnings outcomes

Recruits, retains, and develops a diverse workforce through active mentoring, coaching, and ensuring access to tools and resources

Aligns people, budget, and operational resources to achieve key performance metrics and strategic priorities

Collaborates with other business segments on sales, distribution, compensation, and resource allocation strategies

Leads and participates in strategic initiatives that impact the segment’s financial results and long-term objectives

Negotiates internally to ensure appropriate resourcing and alignment across business areas

Ensures compliance with Aetna policies while exercising sound judgment to approve exceptions aligned with business needs

Analyzes competitive market conditions to inform pricing, underwriting, product development, service approaches, and sales strategies

Communicates effectively with internal and external stakeholders, both in person and virtually; travel may be required

Contributes to enterprise-wide performance and models collaboration across departments and teams

Qualification

Sales strategy developmentSales management experiencePublic Sector experienceExecutive communication skillsTeam buildingLicensure as requiredCoachingComplex initiative managementDynamic collaborationMentoring

Required

12+ years of sales and account management experience with demonstrated leadership in sales strategy development and execution, accountability, and innovative sales approaches

5+ years of sales management experience and proven track record of building a successful team

Direct and broker sales experience

Exceptional executive‑level communication and presentation skills

Demonstrated ability to manage multiple complex initiatives simultaneously

Licensure as required by state

Must reside within the states of the territory (or a nearby state)

Bachelor's degree or equivalent work experience

Preferred

Experience leading sales and account management teams who serve Public Sector & Labor customers

Benefits

Affordable medical plan options

401(k) plan (including matching company contributions)

Employee stock purchase plan

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility