Akido Labs · 1 day ago
ECM Care Coordinator
Pomona, California
Full-time
Onsite
Entry, Mid Level
$28/hr - $28/hr
2+ years expAkido Labs is an AI-powered care provider aiming to address America's physician shortage. The ECM Care Coordinator will support members with complex medical and social needs, assisting them in managing their health and overall wellbeing through education and peer support.
Health CareInformation Technology
Responsibilities
Manage a caseload of patients, including completing assessment forms, developing care plans in partnership with members and clinical teams, and carrying out activities aligned to the care plan
Build rapport with patients with the goal of increasing the likelihood of positive behavior changes
Coach patients to minimize risks associated with identified health conditions and behaviors
Accompany members to medical and social services appointments
Connect members to appropriate programs to address barriers to care and enhance compliance
Link members to local, county, and state services; follow up with members and serve as a patient advocate
Introduce systems and strategies to promote self-management and self-efficacy
Document information from every encounter in designated information systems
Conduct outreach and engage eligible patients to enroll them into the Akido ECM Program
Perform other duties as assigned
Qualification
Required
High School Diploma or equivalent
Bilingual in English and Spanish strongly preferred
2+ years of experience working with CalAIM populations of focus (people experiencing homelessness, adults with SMI/SUD, adults transitioning from incarceration, adults with complex medical needs)
Ability to work in a dynamic, outdoor environment
Ability to work independently as well as collaboratively within a team
Ability to prioritize multiple and competing tasks
Strong communication skills, including the ability to articulate relevant personal experiences
Excellent oral communication and interpersonal skills
Comfort using computers to document information in case management software
Willingness to travel 50–75%; must have a valid driver's license, automobile insurance, and reliable transportation
Benefits
Medical, dental, and vision health benefits
Paid sick time in accordance with California law
Accrued paid time off (PTO)
Company
Akido Labs
Akido is a care delivery platform based in Los Angeles with the mission to ensure our most vulnerable communities thrive.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$81.62MKey Investors
Oak HC/FT
2025-05-15Series B· $60M
2020-12-16Series A· $11.2M
2020-12-16Corporate Round· $6.2M
Leadership Team
Prashant Samant
CEO & Co-Founder
A
Andrew Poksay
Head of Special Projects
Recent News
Soma Capital
2026-01-08
MIT Technology Review
2025-09-22
Company data provided by crunchbase