Blue Cross Blue Shield of Arizona · 15 hours ago
Patient Experience Coordinator- Phoenix Cotton Center (Onsite)
Prosano Cotton Center 4039 E. Raymond St. Phoenix, AZ 85040
Full-time
Onsite
New Grad, Entry LevelProsano Health Solutions, in partnership with Blue Cross Blue Shield of Arizona, aims to deliver affordable and personalized care through an Advanced Primary Care model. The Patient Experience Coordinator will ensure smooth clinic operations and deliver exceptional patient care while fostering community relationships.
Financial ServicesHealth CareHealth InsuranceInsurance
Responsibilities
Welcome patients and conduct check-in with required forms
Work in partnership with Prosano leadership to provide seamless and integrated service to our patients
Lead the scheduling and patient visit coordination functions within the practice management system
Ensure our patients are always delighted with the level of care they receive
Act as an ambassador in the local community by nurturing relationships with other healthcare providers, social/community organizations, and marketing partners
Perform other duties as assigned
Working hours may include extended hours
This position requires 100% on-site work at the care center location and may also involve movement between clinics as needed
Qualification
Required
Experience in a patient-facing or customer-facing position
Excellent patient or customer service and communication skills
A flexible and positive attitude
A proactive and adaptable working style; able to cover tasks as they arise
Impeccable judgment
Proficient PC skills
High school diploma or GED required
A Basic Life Saving (BLS) Certification required
An active Arizona fingerprint clearance card
Proof of vaccination - Prosano Health Solutions employees will need to comply with center vaccination requirements and provide full proof of vaccination status as part of the pre-employment screening process
Preferred
Medical Assistant Certification (preferred)
bachelor's degree preferred
Company
Blue Cross Blue Shield of Arizona
Blue Cross Blue Shield of Arizona is a non-profit company that offers health insurance and financial services.
Founded in 1939
1001-5000 employees
H1B Sponsorship
Blue Cross Blue Shield of Arizona has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (5)
2022 (2)
2021 (1)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Pam Kehaly
President and Chief Executive Officer
Recent News
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2025-11-22
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