Crowell & Moring · 18 hours ago
Copy of Senior Manager of Firm Analytics and Intelligence
United States
Full-time
Remote
Mid, Senior Level
$106K/yr - $162K/yr
4+ years expCrowell & Moring LLP is an international law firm recognized for its high-stakes litigation and pro bono service. The Senior Manager of Firm Intelligence & Analytics will lead the firm’s business intelligence strategy and oversee the development of tools that enable data-driven decision-making across departments.
ConsultingLegal
Responsibilities
Own the firm’s business intelligence strategy, including the successful implementation, governance, and long-term optimization of Foundation and associated analytics platforms
Lead cross-functional initiatives to align data, systems, and reporting processes with firm business development and marketing priorities
Manage the end-to-end implementation of Foundation, including configuration, taxonomy design, data mapping, integration planning, and rollout strategy
Oversee the ongoing administration and development of the firm’s experience management system and integrated modules, ensuring continuous improvement and alignment with evolving business needs
Design and direct the firm’s business intelligence reporting strategy, developing Power BI dashboards and reporting tools that deliver actionable insights for leadership, practice groups, and business development teams
Lead data governance efforts, establishing and enforcing data quality standards, processes, and protocols to maintain clean, reliable, and trusted information across systems
Collaborate with firm leadership, lawyers, and business services teams to identify reporting and data analytics needs and translate them into scalable, effective solutions
Develop and execute training, onboarding, and user adoption programs to promote broad, effective use of Foundation and business intelligence tools across the firm
Serve as the firm’s primary liaison to Litera Foundation and analytics platform vendors, managing relationships, contracts, and system enhancements
Provide strategic thought leadership on emerging technologies, trends, and opportunities in legal business intelligence and experience management
Lead and mentor direct reports and/or cross-functional project teams as appropriate
Contribute to strategic projects and cross-functional initiatives, providing analytical and operational support as needed
Qualification
Required
Advanced expertise in Litera Foundation, with a minimum of 2 years in a system administrator or leadership role
Proficiency in Microsoft Power BI, including dashboard/report development
In-depth understanding of CRM, experience management, and marketing systems and their integration within business intelligence ecosystems
Demonstrated ability to lead projects, manage competing priorities, and deliver results in a deadline-driven, collaborative environment
Proven experience in data governance, quality control, and reporting accuracy
Excellent relationship-building and communication skills, with a strong ability to influence, advise, and partner with senior stakeholders
Champion for process improvement, change management, and user adoption, with a continuous improvement mindset
Ability to manage complex, cross-functional projects and multiple stakeholders with diplomacy and agility
Strong attention to detail and strategic thinking skills
Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint
Ability to work independently in a remote or hybrid environment
Bachelor's degree in business analytics, marketing, information systems, or a related field
Minimum of 4 years of progressively responsible experience in business intelligence, legal marketing/business development analytics, or experience management systems, with demonstrated leadership responsibilities
Preferred
Prior law firm, professional services, or consulting industry experience strongly preferred
Benefits
Healthcare
Vision
Dental
Retirement
All-purpose leave
Back up childcare
Wellness programs
Cultural events
Social activities
Company
Crowell & Moring
Crowell & Moring is an international law firm headquartered in Washington, D.C.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Fenoughty
Chief Financial Officer
Joseph Palermo
Chief Operating Officer
Recent News
2026-01-16
2025-12-06
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