Fidelity Bank · 2 days ago
HR Vendor Manager
Merrimack, NH
Full-time
Hybrid
Senior Level
5+ years expFidelity Bank is seeking an HR Vendor Manager to lead a portfolio of moderate to high complexity vendors within the HR ecosystem. This role involves collaborating with HR Business partners, managing vendor performance, and ensuring compliance with contracts while driving improvements and accountability.
BankingBitcoinCustomer ServiceFinancial ServicesInsuranceWealth Management
Responsibilities
Provide oversight to a portfolio of vendors with moderate to strategic complexity
Support development of tools and processes to effectively collect, analyze and report vendor metrics
Lead all aspects of, measure, and report vendor performance relative to contracted expectations, including Service Level Agreements; drive improvement and accountability with the vendors
Seek out and execute on cost reduction opportunities across your portfolio
Support funding processes: including purchase order creation & tracking, reporting and associated governance reviews
Strong focus on vendor risk, including proactive risk mitigation measures and partnering with HR Risk, Compliance and ECS Risk
Maintain deep knowledge of the relationship’s overall risk profile and contribute to the resolution of risk-related events
Building strong partnerships across Procurement, Risk & Finance
Develop full understanding of active contracts and ensure vendor and Fidelity are enforcing all contract terms
Participate in Procurement related activities, including market scans, RFPs, RFXs, contract and vendor negotiations; coordinate activities to ensure progress, approvals & timely completion
Coordinate and drive Business Review meetings with vendors as appropriate
Complete responsibilities & compliance to the Enterprise Vendor Management policy
Produce recurring dashboards and/or scorecards to internal and external stakeholders for portfolio of vendors
Qualification
Required
Bachelor's degree required or equivalent (and relevant) experience
5-8 years of relevant experience in Vendor Management, Procurement, or Risk related roles
You are an excellent communicator and have strong facilitation, able to influence others and comfortable with interacting with all levels of the organization
You have the ability to independently drive and manage multiple vendor engagements with varying complexity, with minimal oversight
You are organized and can manage multiple projects or activities simultaneously and deliver results in an accurate and timely manner
You have an ability to foster and improve partnerships with peers, leaders, vendors and other partners
You have a strong background or experience with Vendor Management and Procurement processes
You are eager to be a part of a growing team with a strong focus on establishing processes, best practices and standards across a dynamic organization
Company
Fidelity Bank
Fidelity Bank is a commercial bank providing services financial sercvices.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-12-17Acquired
2014-09-01Private Equity
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