Sharp Decisions · 2 days ago
Information Technology Support Engineer
Hillsboro, OR
Contract
Onsite
Entry, Mid Level
$61.09/hr - $61.09/hr
2+ years expSharp Decisions is seeking an IT Support Engineer for a level 1 or 2 support role. The role involves ticketing, troubleshooting, documenting, and creating a knowledge base while performing infrastructure activities and providing on-call support.
B2BHuman ResourcesInformation TechnologyStaffing Agency
Hiring Manager
Jeet Kumar
Responsibilities
Ticketing
Troubleshooting
Documenting & creating knowledge base
Infrastructure activities
On call alternate weeks
Qualification
Required
Strong interpersonal communication skills
BS degree in Computer Science desirable
2 to 5 years experience providing onsite and/or remote technical support
Basic knowledge of basic network concepts (e.g., TCP IP, Windows Networking, Ethernet)
Outstanding customer service and interpersonal skills
Ability to work in a team environment
Must be comfortable working under pressure, delivering quality results with schedule deadlines and have a proven track record in meeting schedule for tasks while still meeting or exceeding business requirements and goals
Job duties include after hours on call support and holiday coverage at least two weeks a month
Job duties will be performed on-site in Hillsboro, Oregon
Company
Sharp Decisions
Sharp Decisions is a staffing and recruiting company that offers technology and business staffing solutions.
201-500 employees
H1B Sponsorship
Sharp Decisions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (13)
2023 (2)
2022 (10)
2021 (7)
2020 (10)
Funding
Current Stage
Growth StageLeadership Team
Karen Ross
Founder, President and CEO
Stuart Gottlieb
CFO/COO and Principal
Company data provided by crunchbase